QVC Lead

Job Details

Job Location

GBDC - Fulton, NY

Salary Range

$19.00 - $19.00 Hourly

Description

Company Overview : MacKenzie-Childs is a leading home furnishings retail company known for its unique design, high-quality products and exceptional customer service. We specialize in offering a wide range of kitchen, entertaining, decor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.

Position Summary :

The QVC Lead is responsible for guiding and supporting the day-to-day execution of operational tasks within the fulfillment process for QVC wholesale accounts. This role ensures productivity and accuracy across designated areas of responsibility while providing functional direction to the QVC Lead.

Essential Job Duties and Responsibilities : (Additional duties may be assigned)

• Support and guide team members through the pick, pack, and ship processes to ensure order accuracy and compliance with customer requirements
• Monitor workflow and delegate assignments to maintain department efficiency and fulfillment timelines
• Assist with movement of merchandise and materials through each area of responsibility
• Ensure internal process standards and client compliance protocols are consistently followed throughout the fulfillment cycle
• Use computers, mobile devices, and manual tracking to document and report order activity and performance data
• Monitor supply and equipment needs and report volumes as necessary
• Promote adherence to safety procedures, company policies, and respectful workplace behavior

Supervisory Responsibilities :

This position provides functional guidance to Wholesale Picking & Packing Associates but does not have direct supervisory authority.

Qualifications

Education and Experience :

Special Requirements :

Location : Fulton, NY

Knowledge, Skills, and Abilities :

Equipment Used :

Physical and Mental Requirements :

Environmental Conditions :

Work is performed in a warehouse environment with exposure to temperature changes, noise, and potential for physical injury.

Salary Range : $19.00 / hr

Benefits :

MacKenzie-Childs is committed to creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.