Business Development Center Agent

Business Development Center (BDC) Agent

Herson’s Auto Group – Rockville, MD

Join a Legacy of Excellence – Over 60 Years in the Auto Industry

Herson’s Auto Group, a family-owned and operated dealership in Rockville, MD, has proudly served the community for over six decades. We are currently seeking a full-time Business Development Center (BDC) Agent to be a vital part of our customer engagement and sales success.

Are you an excellent communicator with strong phone skills? Energetic, self-motivated, and goal-driven? If so, we want to hear from you!

As a BDC Agent, you'll often be the first point of contact for prospective buyers—helping guide them through their journey toward a new or pre-owned vehicle. Automotive experience is not required; we provide full training and the tools you need to succeed.

What We Offer :

Comprehensive Health and Dental Plans

401(k) with Company Match

Health Savings Account (HSA)

Opportunities for Career Growth and Advancement

Hourly Pay + Commission Structure

Earning Potential : $60K–$80K+ annually

Key Responsibilities :

Respond promptly to all incoming leads via phone, email, text, chat, and internet using our CRM system

Schedule appointments for customers to meet with our sales team for vehicle demonstrations

Develop a deep understanding of vehicle features, models, and availability

Efficiently direct messages and inquiries to the appropriate sales staff or departments

What We’re Looking For :

Strong verbal and written communication skills

Ability to multi-task in a fast-paced environment

Comfortable using Microsoft Office and CRM tools

Goal-oriented mindset with a drive to meet and exceed sales targets

Spanish-speaking candidates are a plus!

Availability to work evenings and weekends

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.