Seasonal Gift Card Representative

Seasonal Gift Card Representative

Join the Burke Williams team this holiday season! We seek enthusiastic individuals to represent our brand and provide exceptional customer experiences at our Torrance Spa.

Position Overview :

As a Seasonal Gift Card Representative, you will be crucial in creating a warm and welcoming environment for our guests. You will be guests' first and last impression, making customized recommendations regarding our services and exciting holiday gift card offers.

Key Responsibilities :

• Offer and demonstrate expert knowledge of gift card specials, spa services, membership programs and retail items to help your guests enhance their wellness journeys.
• Manage point-of-sale by handling credit card and cash transactions.
• Check-in and check-out each guest by confirming their reservation, ensuring a smooth and pleasant experience.
• Facilitate gift card sales and assist with service bookings.
• Sell spa products and memberships, leveraging your sales and skills.
• Maintain a clean and orderly front desk area at all times.
• Maintain guest experience standards throughout the entire holiday season.

Position Requirements :

You Can Look Forward To :

Who You Are :

At Burke Williams, we don't just accept differences-we celebrate it! Burke Williams is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, national or ethnic origin, ancestry, religion, sex, sexual orientation, age, gender identity and / or gender expression, citizenship, pregnancy, medical condition, marital status, physical and mental disability, military and Veteran status, and any other characteristic protected by law. Burke Williams provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable local laws. If you require accommodation, please call us or send us an email at accessibility@burkewilliams.com.

We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance.

Keywords :   Front Desk | Guest Experience | Customer Service | Hospitality | Spa Concierge | Luxury