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Automotive Service Advisor

Automotive Service Advisor

Firkins CDJRBradenton, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Title : Service Advisor

Job Description :

We are currently seeking a Service Advisor to join our team and provide exceptional customer service to our clients. The ideal candidate will be responsible for managing customer inquiries, scheduling service appointments, and ensuring a seamless service experience for our clients.

Key Responsibilities :

  • Greet customers and assist them with their service needs in a professional and friendly manner.
  • Listen to customer concerns and accurately document service requests.
  • Provide customers with accurate estimates for service work and explain the recommended services.
  • Schedule service appointments and coordinate with the service department to ensure timely completion of work.
  • Keep customers informed of the status of their vehicles and provide updates on any delays or additional work needed.
  • Stay up to date on product knowledge and industry trends to provide accurate information to customers.
  • Collaborate with service technicians and parts department to ensure a smooth service process for customers.

Qualifications :

  • High school diploma or equivalent required.
  • Previous experience in customer service or automotive industry preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

    • About Firkins :

  • We are family owned and have been in business for over 70 years.
  • We are located in Bradenton, Florida – just 10 minutes from award winning beaches!
  • Customer Service is our number one priority.
  • Our Service Department is currently expanding to better serve our community.

    • If you are a customer-focused individual with a passion for the automotive industry, we encourage you to apply for the Service Advisor position and join our team.

    Up to $3000.00 Sign on bonus available

    Benefits :

  • Full time benefits include
  • 401K with a match
  • Health
  • Dental
  • Vision
  • Aflac,
  • Free college tuition program for you and your family
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    Automotive Service Advisor • Bradenton, FL, US