Clinical Case Manager

Job Description

Job Description

About MHA

MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.

About the Division of Recovery Services (DRS)

MHA’s Division of Recovery Services (DRS) supports individuals of all ages who are navigating mental health and substance use challenges. Our youth residential programs serve adolescents involved with the Department of Children and Families (DCF) who are working through behavioral health needs in a safe, structured environment.

DRS also provides residential and outreach support for adults in recovery or currently living with addiction, many of whom may also experience co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.

____________________________________________________________________________________________

Position Summary

MHA is seeking a compassionate and dedicated Clinical Case Manager to join our Young Adult Supported Community Living Program, serving individuals aged 18–22. This is an exciting opportunity to make a lasting impact by supporting young adults in their journey toward independence and recovery. The ideal candidate will bring clinical expertise, strong assessment and planning skills, and a passion for working with youth who face behavioral, mental health, or trauma-related challenges.

Pay Rate : $20 an hour

Schedule : Monday through Friday 9am-5pm (40h)

Key Responsibilities

• Develop comprehensive clinical assessments and individualized treatment plans in collaboration with program staff and supervisors.
• Create and consult on crisis prevention plans, risk assessments, behavior support plans, and medication treatment plans.
• Review historical records and collaborate with families, state agencies, and other stakeholders to guide clinical planning.
• Train program staff on behavioral interventions, treatment planning, and data collection.
• Facilitate and attend key meetings, including risk assessments, team meetings, IAPs, and medication reviews.
• Develop and lead psychoeducational and skill-building groups for young adults; support staff in group facilitation techniques.
• Serve as a liaison to DCF and other external partners to ensure coordinated, high-quality care.
• Review incident reports and support quality improvement efforts by identifying trends and training needs.
• Provide crisis intervention and attend intake / discharge planning meetings as needed.
• Supervise multidisciplinary interns, enhancing program impact and student learning.
• Maintain CANS certification and stay current with professional development through trainings and conferences.
• Receive and manage program referrals and maintain an up-to-date program waitlist.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Benefits