Housekeeping Houseperson

Housekeeping Position At Loews Philadelphia Hotel

Located in the nation's first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city's expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to where history meets modern day.

To clean all public guest room areas of the hotel as assigned. To promote good public relations. Essential functions and responsibilities include :

• Reporting to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards
• Consistently maintaining a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests
• Following and adhering to all policies and procedures as set forth by the Housekeeping Department
• Following proper etiquette when communicating over the radio
• Responding, following and closing HotSOS and other requests when assigned to them by the proper usage of Rexx / radio
• Helping room attendants by emptying trash and soiled linen from housekeeping carts
• Helping maintain the following areas at all times : public rest rooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrance and hallways
• Handling guests with excellent guest relations skills
• Cleaning back-of-the-house windows as needed
• Vacuuming guest hallways daily
• Using proper chemicals when cleaning as described by the department's procedures
• Attending all departmental meetings as scheduled
• Performing all duties in a timely and efficient manner
• Maintaining linen closets clean, stock and organize
• Bringing trash to compactor at the end of the day
• Responsible for washing guest room glassware and delivered to linen closets
• Responsible for bringing dirty glassware to housekeeping at the end of the shift
• Performing all other duties as directed by management that are consistent with the policies and procedures of the company
• Notifying immediate supervisors promptly and fully of all problems or unusual matters of significance
• Being polite, friendly, and helpful to the guests, management, and fellow team members
• Attending all appropriate hotel meetings and training sessions
• Maintaining cleanliness and excellent condition of equipment, and work area
• Executing emergency procedures in accordance with hotel standards
• Complying with safety regulations and procedures
• Complying with hotel policies and rules
• Recycling whenever possible
• Remaining current with hotel information and changes
• Promoting and applying teamwork skills at all times
• Complying with hotel uniform and grooming standards

Qualifications include previous experience as an asset, the ability to work as part of a team, basic English language skills, extensive standing, walking, lifting, and bending, the ability to work a flexible schedule, including weekends and holidays, and customer-service orientated hospitality skills.

Physical demands include being on your feet over 2 / 3 of the time, walking over 2 / 3 of the time, using hands to handle, feel or point over 2 / 3 of the time, stooping, kneeling, crouching, crawling 1 / 3 of the time, using listening and communication skills 2 / 3 of the time, and being able to push, pull, and carry 150 lbs. There are special vision requirements that include close vision, distance vision, peripheral vision, depth perception.

Loews Hotels & Co is an equal opportunity employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.