Financial Advisor
The Financial Advisor (FA) role is a three-year program with a forgivable draw, for financial advisors or planners who will be providing financial planning guidance & selling investment management solutions. A FA will need to leverage their experience to service the unique and complex needs of TD Wealth clients by reviewing financial goals and making investment recommendations aligned to their client's goals. The role will serve as the central point of contact, responsible for providing client service & developing the relationship to achieve greater share of wallet by helping clients achieve their goals related to asset accumulation, preservation, growth, and protection.
Depth & Scope :
- Experience selling investments and providing financial plans
- Demonstrates a commitment to being customer-centric by delivering legendary service during every customer interaction to maximize retention and growth
- Ensures all NEW clients receive the complete on-boarding experience, which includes : a thorough client discovery, completion of a financial needs analysis to provide goals-based advice, an introduction to the centralized client servicing team as per client need, and completion of all requisite client documents
- Ability to partner and promote lead generation
- Manages goals, prioritizes tasks and comfortable working in a fast paced environment
- Ensures all new & existing clients are provided with a planning experience
- Effectively implement a process to ensure every client receives an Annual Client Review (ACR) meeting with an enhanced agenda focused on the client's overall wealth needs, as well as pro-active contacts
- Serves as the primary point of contact for TD Wealth client relationships; manages all aspects of the client's relationships with TD Bank and refers to Retail and Wealth partners & affiliates as needed
- Implements and executes a differentiated service model / experience for TD Wealth clients
- Meets quarterly and annual sales goals
- Deepens wallet share by anticipating client needs and suggesting the most appropriate Wealth solutions. Maximizes profitability, while ensuring the client receives an exceptional client experience
- Identifies opportunities within your portfolio and network to refer business to Retail and Small Business / Commercial Partners
- Executes in thorough manner that is compliant with regulations, policies and procedures
- Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g. OCC, SEC, State Insurance Commissioners, NY Department of Financial Services, etc.)
- Ensures all Continuing Education requirements are attained
- Responsible for understanding and adhering to TD Bank & TD Wealth Policies and Procedures
- Responsible for implementing TD's Customer Identification Program (CIP) by collecting and verifying required customer identification information, and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures
- Uncovers client's asset and transitions higher threshold clients to appropriate HNW Wealth partners as needed
- Responsible for fostering and contributing to a positive and constructive work environment with a focus on supporting the overall Wealth team
- Provides coaching, Wealth referral training & on-going feedback to Retail and Small Business staff
- Contributes individually, as a team member and as a mentor to new FAs, to ensure strong performance, collaboration and enthusiasm
- Represents TD Wealth to the general public in a professional manner
- Is involved in the community and support TDBG charity and community initiatives
Education & Experience :
Bachelor's degree strongly preferred2+ years of providing advice, planning and investment salesSIE, Series 7, Series 63 requiredRequired to have L&H and Series 66 (or equivalent) or the ability to obtain all within the Licensing and Registration Schedule. Self-directed, with strong ability to plan own activities to achieve sales and referral goalsAdvanced understanding of wealth products and servicesStrong verbal and written communication skillsStrong organizational and time management skillsAbility to travel within assigned market to meet prospects, clients and partners five days a weekAbility to commute within assigned territoryStrong understanding of wealth management business development techniquesStrong understanding and experience interacting with retail and small business banking clientsConsultative sales experience requiredDemonstrated ability to establish relationships and partner effectively with other departmentsProven ability to achieve sales goalsCustomer Accountabilities :
Understands and supports the Bank's Customer Service StrategyConsiders the impact of decisions on the well-being of TD, its Customers and stakeholdersProvides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunityModels quality service delivery at every interactionLeads and contributes to the ongoing improvement of the partner / Customer experienceEmployee / Team Accountabilities :
Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experienceParticipates fully as a member of the team and contribute to a positive work environmentMay provide leadership, training, and guidance to other team membersEnsures ongoing communication with the team on the status / progress of projects and issues / points of interestActively shares information and knowledge, and proactively learn from the expertise of otherOCC Language :
This position is with a FINRA member, broker and / or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA.Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including : the Firm's obligation to investigate the good character, business reputation, qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to verify the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA.Satisfactory results on a criminal background check, credit report check, civil litigation search, and statements / certification from job applicant regarding administrative, civil, and / or criminal findings by any government agency / authority or self-regulatory organization, are required by federal law for this position.Physical Requirements :
Domestic Travel ContinuousInternational Travel NeverPerforming sedentary work ContinuousPerforming multiple tasks ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds OccasionalSitting ContinuousStanding OccasionalWalking OccasionalMoving safely in confined spaces OccasionalLifting / Carrying (under 25 lbs.) OccasionalLifting / Carrying (over 25 lbs.) OccasionalSquatting OccasionalBending OccasionalKneeling OccasionalCrawling OccasionalClimbing NeverReaching overhead OccasionalReaching forward OccasionalPushing OccasionalPulling OccasionalTwisting OccasionalConcentrating for long periods of time ContinuousApplying common sense to deal with problems involving standardized situations ContinuousReading, writing and comprehending instructions ContinuousAdding, subtracting, multiplying and dividing ContinuousThe above statements are intended to