Director, Product Management - Online - Bottom of Funnel / Fulfillment

Director of Product Management

Are you interested in driving product management excellence for the world's largest home improvement retailer? Do you aspire to lead others to deliver true value based on customer backed approaches? Does utilizing your entrepreneurial spirit to reinvent the way strategy and customer needs are translated into products feel like your calling? If you are passionate and seasoned product leader yearning to transform experiences for millions of customers and thousands of passionate associates, we are looking for you to join The Home Depot leadership team.

Key Responsibilities

The Director of Product Management is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product, the Director focuses on delivering value by leading the strategic vision and product roadmap across the customer journey and ensuring all products within their portfolio are aligned to the vision. The Director identifies and connects interdependencies with other products within the customer journey. They support business reviews, communicate the product vision, and present across all levels of the organization. Directors are also responsible for attracting, motivating, coaching and mentoring top product management talent.

• 30% Strategy & Planning
• Partners with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs
• Develops and executes strategic plans in support of key objectives in a timely and fiscally responsible manner
• Sets the overall product vision and strategies for the enterprise product by gaining a thorough understanding of customer and associate needs, both existing and potential, and using that knowledge to provide Home Depot customers and associates with an unparalleled shopping experience
• Drives growth for the business by applying domain expertise to provide thought leadership and translate vision into action
• Informs and drives strategic alignment between products in order to provide a seamless user experience across the enterprise
• Evaluates research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform the strategy for product
• 25% Operations
• Understands financial and business impact of proposed product updates and activities within portfolio, prioritizes updates to support the enterprise roadmap, and based on prioritization allocates product funding across the products
• Drives product development by reviewing performance and directing work efforts of product teams to ensure products are aligned with company, stakeholder and end-user priorities
• Identifies goals, metrics and appropriate analytics to measure the performance of the product and its individual features, and continually makes recommendations and refinements to the product based on learnings
• Resolves issues within or across product teams that may impair teams from delivery of a quality product in order to meet strategic, financial, and technical goals
• Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise
• Drives operational excellence to create internal customer satisfaction and meet product metrics while prioritizing customer needs
• Understands and articulates the product value creation and business proposition to teams and functional partners
• 25% Enablement
• Establishes and refines a highly effective and tactfully executed product management discipline for the associated business domain
• Supports successful delivery of product management practices by advocating for the position of product management as it relates to customer backed design and prioritizing work based on value
• Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert
• Champions business domain and associated product management vision and strategy
• Creates a healthy team culture of happy and productive associates who understand the vision and strategy and are empowered to make the decisions necessary to execute and meet clearly defined and communicated metrics
• Drives innovation with her / his team and empowers them to make decisions
• 20% People Development
• Shapes and supports product management leaders (direct reports) who can strengthen The Home Depot's product management bench strength, improve upon existing capabilities, and develop others who understand and advocate for product management excellence across the enterprise
• Attracts, retains, develops and motivates product management talent
• Manages and coordinates strategic direction for team
• Provides leadership, mentoring and coaching to direct reports
• Conducts annual and mid-year reviews

Direct Manager / Direct Reports

Reports to Chief Product and Experience Officer. This role has 6 direct reports.

Travel Requirements

Typically requires overnight travel 5% to 20% of the time.

Physical Requirements

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications

Must be eighteen years of age or older. Must be legally permitted to work in the United States.

Preferred Qualifications

Proficient in leading a successful product team within a fast-paced, multi-division, national company. Proficient in defining, communicating and driving value propositions, success metrics and outcomes. Deep domain expertise in associated business domain. Proficient in shaping, aligning and guiding execution of strategic direction for domain or significant portfolio segment. Proficient in utilizing deep market and industry knowledge to achieve strategic objectives. Ability to concisely, confidently and effectively communicate, advocate for, and demonstrate the value of product management. Proficient in communicating, building influence and developing relationships with functional and technical leaders across all levels in the organization. Proficient in selecting and leading strategic vendor relationships or acting as the primary point of contact for strategic partnerships. Proficient in managing and developing direct reports who lead others.

Minimum Education

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education

No additional education.

Minimum Years of Work Experience

Preferred Years of Work Experience

No additional years of experience.

Minimum Leadership Experience

None

Preferred Leadership Experience

None

Certifications

None

Competencies

None

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.