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Medical Secretary
Medical SecretaryCompunnel Healthcare • Canton, MA, US
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Medical Secretary

Medical Secretary

Compunnel Healthcare • Canton, MA, US
14 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Summary

We are seeking a detail-oriented Medical Secretary with experience using Epic. The ideal candidate will quickly become semi-independent after initial training and shadowing. This role requires strong typing skills, computer proficiency, and excellent customer service abilities, including the capacity to de-escalate situations both in person and over the phone. A background in a medical setting with a solid understanding of insurance processes is essential.

Key Responsibilities

  • Use Epic software to manage patient information and schedules.
  • Provide excellent customer service, addressing patient needs and concerns.
  • Handle phone and in-person interactions, including de-escalation of challenging situations.
  • Support administrative functions such as typing and data entry.
  • Work independently with minimal supervision after the initial training period.

Required Qualifications

  • Prior experience working in a medical environment.
  • Familiarity with medical insurance processes.
  • Proficiency in typing and computer use.
  • Strong customer service skills.
  • Experience with Epic software is required.
  • Preferred Qualifications

  • Ability to work semi-independently within a short timeframe.
  • Previous experience with de-escalation techniques in customer interactions.
  • Company Description

    Compunnel Software Group, Inc., the parent organization of Compunnel Healthcare has expanded its staffing services within the blooming healthcare industry. Born from company’s 35+ years of experience in Compunnel Healthcare provides customized, cost-effective solutions to your healthcare organization’s multiple staffing needs.

    Company Description

    Compunnel Software Group, Inc., the parent organization of Compunnel Healthcare has expanded its staffing services within the blooming healthcare industry. Born from company’s 35+ years of experience in Compunnel Healthcare provides customized, cost-effective solutions to your healthcare organization’s multiple staffing needs.

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    Medical Secretary • Canton, MA, US

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