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Practice Manager

Practice Manager

Southern Orthodontic PartnersRichmond, TX, US
2 days ago
Job type
  • Part-time
Job description

Role : Practice Manager

Job Type : Exempt / Salaried

Reports To : Director of Operations / Doctor

Description : The Practice Manager collaborates with the Director of Operations in making operational decisions for the partner practice. This role serves as a key member of the Indigo Orthodontics team, collaborating with doctors and other clinical / administrative leaders. This is a position that relies on relationships, business savvy and practice knowledge.

We are looking for people who are :

  • Flexible
  • Committed
  • Improvement focused
  • Team focused
  • Fun
  • Curious
  • Relationship focused
  • Listeners who relate with people
  • Self-Starters
  • Eager to learn new skills

Essential Job Functions :

  • Own and drive practice culture as a Leader to influence Team Member motivation (Mission, Vision, Values)
  • Maintain the organization of the office (protocols, calendars, e-mails, agendas, etc.)
  • Perform as a first line Treatment Coordinator, Scheduling Coordinator, or Financial Coordinator when needed
  • Assist in Marketing collaboration, organization, and execution
  • Manage and own bonus tracking and practice and team member KPIs
  • Assist with Doctor Schedule Templating and Team Member scheduling
  • Manage Team Member Payroll (Timesheet edits, bonuses, reimbursements, etc.)
  • Manage Team Member Accountability collaborating with Human Resources (connection, discipline, time off, attendance, etc.)
  • Manage Team Member hiring, termination, reviews, goal setting, recruiting with Director of Ops
  • Track all licensure and certification updates
  • Manage communications with Vendors / Third Parties (statement / invoice correspondence, oversee inventory control)
  • Ensure compliance with payer and reimbursement policies
  • Manage invoice payment / receipt with CTS collaboration
  • Deliver excellent patient service and care (concerns, reviews, etc.)
  • Own training new Team Members and development / implementation of training manuals / plans
  • Conduct Audits (patient charts, in / out-bound calls / texts / emails, A / R, team trackers, etc.)

    • Essential Job Skills :

  • Strong interpersonal and communication skills to effectively communicate with the team, patients, and Doctor
  • Excellent leadership, motivation, team building, and training skills
  • Ability to understand and analyze P&L and financial statements
  • In-depth knowledge of orthodontic best practices and standards
  • Ability to problem-solve and retain talented team members through continued relationship building

    • Minimum Requirements :

  • 1-3 years of management experience
  • Valid drivers license

    • Preferred Requirements :

  • 1-2 years recent experience in dental environment
  • 1-2 years of orthodontic practice management experience

    • Benefits :

  • Competitive benefits package including PTO, health / vision / dental insurance, and company paid STD / LTD
  • Robust 401k plan, including a company match up to 4%

    • Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).

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    Practice Manager • Richmond, TX, US