Job Description
Job Description
COME BE PART OF A FAST GROWING, SUPPORTIVE TEAM WHERE YOU CAN MAKE A MEANINGFUL IMPACT!
Join a compassionate and professional team with a fast growing company in a meaningful role supporting families during lifes most important moments. Were seeking an organized and empathetic office administrator to help manage the daily operations of our cemetery sales office. This position offers variety, purpose, and the opportunity to make a positive impact in people's lives.
JOB DESCRIPTION
Job Title : Cemetery Office Administrator
Location : Memorial Park Cemetery, Pine Bluff, Arkansas
Job Type : PART-TIME
Reports To : Cemetery Sales Manager
Job Overview :
The Cemetery Office Administrator plays a key role in supporting our cemetery sales team and ensuring a compassionate experience for the families we serve. Youll handle day-to-day administrative duties, provide front-line customer service, and assist in maintaining records, schedules, and sales documentation. If youre highly organized, empathetic, and reliable, wed love to hear from you.
KEY RESPONSIBILITIES
Administrative & Office Support :
- Answer phones, respond to inquiries, and greet families and visitors
- Prepare and maintain contracts, deeds, and legal paperwork
- Manage digital and physical records for property sales and arrangements
- Schedule appointments for families and sales team members
- Track burial plot inventory and memorial product availability
- Process payments, issue receipts, and assist with financial documentation
Support timekeeping and general office needs
Customer Service & Family Assistance :
Offer caring and professional support to families during difficult timesExplain cemetery services, options, and pricing clearly and compassionatelyCoordinate with funeral homes, clergy, and cemetery staff for service arrangementsMaintain confidentiality and professionalism in all interactionsSales & Marketing Support :
Assist sales team with scheduling, paperwork, and follow-upsMaintain customer records and sales databasesHelp update brochures, pricing sheets, and promotional materialsSupport planning for cemetery tours and community outreach eventsOffice & Records Management :
Maintain accurate cemetery mapping and plot recordsEnsure compliance with state and local regulationsOrder and track office supplies as neededQUALIFICATIONS
Education & Experience :
High school diploma or equivalent requiredAssociates or bachelors degree preferredMinimum of 2 years in administrative, customer service, or sales supportExperience in cemetery, funeral, or real estate fields is a plusSkills & Competencies :
Excellent organization and multitasking abilitiesStrong communication and interpersonal skillsProficiency in Google Workspace products and / or other similar computer applications.Familiarity with CRM software is helpfulAbility to remain empathetic, calm, and discreetAdditional Requirements :
Ability to work occasional evenings or weekends (rare, if ever)Comfort working in a cemetery environment and with grieving familiesWork Environment & Benefits :
Office setting within a cemetery locationInteraction with customers, grounds crew, and sales teamCompensation
Based on experience$14-$16 / hour20 hours / week