Medical Eligibility Specialist ~ 100 Openings! Remote-US (MUST Reside Within 60 Miles of Dallas / Fort Worth) REQUIRED QUALIFICATIONS
High school diploma or GED required
1+ years' experience in specialty pharmacy, medical insurance, or healthcare setting
Working knowledge of medical and pharmacy benefits, copay structures, and prior authorizations
Familiarity with commercial and government payer systems preferred
Strong communication, documentation, and negotiation skills PREFERRED SKILLS
Certificate in medical billing and coding
Experience in medical collections or reimbursement support
Knowledge of HIPAA, patient assistance programs (PAP), and appeals workflows COMPENSATION & SCHEDULE $18 / hr Schedule : Must be flexible Monday–Friday between 7AM to 7PM CST W2, Seasonal Project Start Date : 12 / 2 / 2025 End Date : Estimated thru 3 / 2026 Job ID : 152653 ROLE IMPACT Link between patients, providers, and insurance companies, helping patients access critical medications and devices Securing prior authorizations and validating benefits, your work supports timely treatment for conditions that are often life-threatening, rare, or costly Leverage strong communication, documentation, and problem-solving skills to support billing teams and ensure insurance compliance KEY RESPONSIBILITIES
Conduct outbound calls to payers and gather missing insurance data for benefit investigations
Submit and track prior authorizations, ensuring complete and timely insurer documentation
Assist provider offices and patients with insurance forms and program applications
Maintain ongoing communication with payers, pharmacies, and provider representatives
Report reimbursement delays or trends and escalate issues when necessary
Coordinate with internal departments and document all case activity accurately
Address customer inquiries and resolve service requests with urgency and accuracy
Ensure all prior authorization materials meet compliance, including NPI, referrals, and patient demographics
Identify and report adverse events (AEs) per SOP and training standards CORE TOOLS & SYSTEMS
Microsoft Excel, Outlook, Word
Insurance portals and EMR systems
Document and case management platforms
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