Director, AI Platform - Product Management

Title : Director, AI Platform Product Management – SymphonyAI Retail

Reports to : SVP, Product Management

Location : United States

SymphonyAI Retail is seeking an innovative Director of AI Platform - Product Management to lead our next-generation AI Platform—powering retail tools, agent building, data orchestration, assistants, copilots, alerts, and notifications that drive intelligent decision-making at enterprise scale. This platform is the foundation for SymphonyAI’s retail solutions, enabling internal teams, partners, and customers to rapidly build and deploy AI-powered applications with measurable business impact.

In this role, you will define the vision, roadmap, and execution for a unified, modular platform that brings together GenAI / LLMs, machine learning, real-time data integration, workflow automation, and data models development into a scalable architecture. You will partner closely with engineering, data science, GTM, and industry solution teams to accelerate adoption, expand capabilities, and deliver transformative AI outcomes for the world’s leading retailers.

Key Responsibilities

Platform Vision & Strategy

• Define and evolve the strategic direction for SymphonyAI’s AI Platform, ensuring it serves as a high-leverage foundation for all retail solutions.
• Create a developer-first vision that supports APIs, SDKs, low-code tools, retail specific ontology and agent orchestration frameworks for rapid application building.
• Integrate emerging AI capabilities—including LLMs, retrieval-augmented generation (RAG), and autonomous agents—into the platform roadmap.

Product Leadership

Developer Ecosystem & Go-to-Market

Cross-Functional Leadership

Qualifications

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