Senior Technical Program Manager

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

Responsible for leading and delivering complex business and technical projects, including project planning and execution spanning multiple organizations, successfully partnering to define and deliver solutions and mechanisms that have a long-term beneficial impact on a product, company technology, or on engineering overall. Ensures project follows product and project methodologies and is completed on time, on budget, and in scope. Engage in cross-organizational business and / or technology influence during the full project lifecycle of large complex innovative programs aimed at improving the efficiency and lowering the cost of EWS products. Define high level technical requirements and design, works with engineering teams, product owners and / or business stakeholders to ensure projects are successful and meet business objectives while identifying risks and solving technical challenges.

Essential Functions

• Own and manage multiple aspects of multiple interrelated project workstreams independently with multiple engineering team(s) within your organization to successfully deliver cross-functional projects from inception to completion that are of a high quality (e.g., secure, testable, maintainable, low-defects)
• Enforcing EWS specific product and project lifecycle process from discovery to post deployment process in compliant with Audit, Risk and Compliance committee.
• Report on project tracking including results, metrics, test, and deployment management activities to stakeholders.
• Prepare detailed project plans for all phases of the project as well as status reporting regarding project and program milestones, success criteria, deliverables, dependencies, and risks to all stakeholders up to and including executive leadership.
• Monitor projects on an ongoing basis, evaluate progress, proactively work with the project team to mitigate risks, and resolve issues as they arise.
• Define high level technical requirements and design, work with technical leadership to drive end to end solutions, Oversee and influence technical decisions and provide technical insights to ensure alignment and quality delivery.
• Identify, manage, and mitigate project risks by developing contingency plans.
• Communicate ideas effectively, both verbally and in writing, to all types of audiences including Senior leadership. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus). You collaborate successfully with customers, stakeholders, and engineering teams.
• Manage stakeholder expectations and provide regular updates on project progress, risks, and milestones.
• Maintain comprehensive project documentation, including technical specifications, project plans, and status reports.
• Supports the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

Preferred Qualifications

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and / or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and / or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The base pay scale for this position in :

Phoenix, AZ in USD per year is : $144,000 - $180,000.

San Francisco, CA in USD per year is : $173,000 - $216,000.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Some of the Ways We Prioritize Your Health and Happiness

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.