Medical Practice Assistant-Oncology Services Clinic

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission : the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose

Accountable for providing patient centered care and operational support to the medical team to ensure an optimal patient experience.  Coordinates activities in the clinical areas and facilities a smooth patient flow.  Assists with patient data collection, performs select screenings and completes medical office functions relevant to area / assignment.

Education

• None.

Experience

Equivalent Education and / or Experience

Skills or Special Abilities

Responsibilities

1.Proficiently performs patient service activities in coordination with clinical team, including but not limited to :

Proactively outreaches patient utilizing motivational interviewing, demonstrating effective and caring communication to develop patient trust and establish and maintain relationships to gather information, encourage patient self-interest in healthcare, and follow up on patient established goals.

Assists patients and families with health system navigation, making appointments, patient advocacy, determination of community resources to reduce barriers to care, and support set-up and initiation of electronic communication modes (email, MyChart, etc.).

2.Coordinates clinic / area activities and facilitates business processes according to standards.

Collaborates with multidisciplinary team to improve patient access to care and reduce avoidable organization utilization.

3.Documents (paper or electronic) completely, accurately, legibly and timely.

Performs data entry / documentation of patient encounter.

4.Assists with maintenance of clinic supplies and equipment.

5.Practices patient safety measures and in association with site leadership :

Elevates critical incidents and information regarding any quality-of-care concerns to multidisciplinary team.

6.Participates in performance improvement and quality initiatives.

7.Based on operational need, may be required to perform role in an alternate Parkland location.

Job Accountabilities

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.