Customer Service Rep

Job Description

Job Description

Are you looking to grow? So are we! Our Insurance Agency is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time / Part-Time Customer Service . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Career Growth Opportunities

Responsibilities

• Process customer policy change requests.
• Complete Evidence of Insurance requests.
• Take premium payments from customers.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly..
• Schedule appointments for sales staff to meet prospective customers.
• Provides on-going support to insurance clients as needed.
• Provide customers with additional information about new products and services.
• Stay up-to-date on industry market trends and best practices.
• Attend industry events to network and build relationships.
• Participate in regular team meetings and brainstorming sessions.
• Handle customer renewals.

Requirements