Manager - Benefits & Compensation Operations

Manager - Benefits & Compensation Operations

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" people who know what they want and aren't afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.

Our core values are : Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!

Job Overview

The Manager - Benefits & Compensation leads the design, implementation, and evaluation of compensation and benefits programs across the organization. This role will be a working manager, heavily involved in process improvement, managing systems and technologies, but will also be a part of developing strategic direction and operational oversight. The Manager ensures that total rewards offerings remain competitive, equitable, and aligned with business goals to attract and retain top talent. This position plays a key role in supporting M&A activity, integrating benefits programs, and leveraging emerging technologies to enhance benefits operations. The Manager collaborates closely with HR leadership, brokers, vendors, carriers, payroll, and other stakeholders.

Location : HYBRID - This role will work 3 days a week in one of the following EPIC Offices : Atlanta (Sandy Springs) or Duluth GA; or Carmel IN.

What We're Looking For

Required : Benefits software tech-savvy candidates, preferably in the following programs : Microsoft Excel, ADP, Payfactors, Paylocity, and benefits administration platforms. Experience leading implementation of software is preferred but not required.

Required : Individuals with strong process improvement skills - able to do the work & be in the weeds, but also see the big picture and help drive forward-thinking process improvements.

Preferred : HR compensation experience, including experience working with compensation software (such as Payfactors or Paylocity). This role will implement a formal compensation program from scratch, and must be comfortable building out processes, software implementation, and best practices.

Individuals adept at working cross-functionally - within the HR Department as well as across other departments within the company.

Team players who thrive on collaboration and partnership, but also excel at leading projects and people. Must be able to navigate needs that are often not black & white.

What You'll Do

A detailed list of job duties includes (but is not limited to) :

• Directly supervises a team of benefits professionals.
• Provides coaching, performance feedback, and professional development opportunities.
• Oversees day-to-day operations and ensures alignment with strategic objectives.
• Leads and may conduct market analysis and benchmarking to ensure competitive compensation and benefits programs.
• Evaluates and recommends changes to pay structures, incentive programs, and benefits offerings.
• Oversees and may run internal pay equity analysis and external competitiveness using compensation survey data.
• Manages the annual compensation cycle, including merit increases, incentive programs, and salary adjustments.
• Leads benefits strategy and administration, including health, retirement, wellness, and voluntary plans.
• Partners with HR, Legal, and Finance teams during mergers and acquisitions to assess, integrate, and harmonize compensation and benefits programs.
• Identifies and implements emerging technologies and tools to streamline benefits operations and improve employee experience.
• Develops and delivers reports, dashboards, and insights to HR leadership and business partners.
• Ensures compliance with all relevant laws and regulations (e.g., FLSA, ERISA, ACA, HIPAA).
• Collaborates with HRIS and payroll teams to ensure data integrity and process efficiency.
• Manages vendor relationships and supports benefits renewals and audits.
• Serves as a subject matter expert and advisor to HR business partners and leaders.

What You'll Bring

Job Qualifications : Preferred : Bachelor's degree in Human Resources, Business, or related field; CCP certification nice to have. 6+ years of progressive experience in compensation and benefits, including at least 1 year in a leadership or supervisory role. Strong proficiency in Excel and HRIS systems (e.g., Workday, ADP, UKG). Preferred : Familiarity with compensation survey tools (e.g., Mercer, Willis Towers Watson). Knowledge of relevant laws and regulations governing compensation and benefits. Experience implementing or optimizing benefits technology platforms or tools.

Competencies : Strategic Thinking & Execution : Ability to align compensation and benefits strategies with organizational goals and drive execution through team leadership. Analytical Acumen : Strong analytical and problem-solving skills; ability to use data to inform decisions and drive continuous improvement. Technology Savvy : Comfortable evaluating and implementing new technologies to enhance benefits delivery and employee engagement. Communication : Excellent verbal and written communication skills; able to convey complex information clearly and build consensus across stakeholders. Leadership : Demonstrated ability to lead, mentor, and develop a high-performing team. Collaboration : Works effectively across departments and with external partners to achieve shared goals.

Physical Requirements : Ability to sit and / or stand for extended periods; perform repetitive hand / wrist movements; communicate clearly; and comprehend verbal communication. Occasional travel to office locations or for business needs.

Compensation : The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

Why EPIC

EPIC has over 60 offices and 3,000 employees nationwide and we're growing! It's a great time to join the team and be a part of this growth. We offer :