GWCC-Armed Guard

Security Officer - Armed

The Armed Security Officer provides for the safety and security of client property and personnel by following the client's post orders and Andy Frain policy while maintaining a professional image and security presence and providing excellent customer service. Responsibilities : All responsibilities are to be carried out in an honest, ethical and professional manner and in accordance with client and / or Andy Frain policies and procedures.

Responsibilities may vary from location to location but will typically consist of the following : Controls access to client property as required. Monitoring entrances and exits to prevent unlawful or unapproved entry. Patrols client property on foot or in vehicle; deters theft or vandalism and checks for unsafe conditions, security violations and unauthorized persons. Responds to unusual or emergency situations using the appropriate escalation of force level up to an including armed response as dictated by situation and protocol. Maintains proficiency in the use of all required protective equipment, restraint devices and weapons as required for licensing. Provides excellent customer service; provides a courteous, respectful and pleasant interaction with each client employee and visitor. Presents a good impression of the client and Andy Frain by maintaining a professional image and greeting people in a polite and friendly manner. Responds to accidents, conditions, emergencies or incidents in accordance with established procedures and / or through training or certification; assists as required, protects evidence and provides direction or information to others. Prepares logs or reports as required; recording accidents, activity, incidents, and observations. Writes and / or types and / or enters information on paper or in a computer using standard grammar and punctuation. Acts to ensure that all client policies are enforced; preserving order and enforcing regulations regarding personnel, visitors, premises and property. Monitors closed circuit television (CCTV), access control systems, fire / life safety equipment and alarms and intrusion detection equipment and alarms. Provides escorts of materials and people as required. Completes other similar tasks as required by circumstance or post order.

Knowledge, Skills and Abilities :

The following knowledge, skills and abilities may be demonstrated through experience, training or testing.

Must meet and continue to meet Andy Frain employment standards. Must possess and maintain mandated licensing and proficiency for the required protective equipment, restraint devices and weapons. Must be able to use rapid and effective judgment in responding to unusual or emergency situations using appropriate escalation of force level. Must be able to see, hear, speak and write clearly. Must possess the personal fortitude to be a first responder in emergency situations. Knowledge of or ability to learn security operations and procedures. Knowledge of or ability to learn public safety priorities and limitations on authority. Knowledge of or ability to learn safe work practices. Knowledge of or ability to learn emergency policies and procedures. Ability to carry out instructions furnished in written, oral or diagram form. Ability to be an effective team member. Ability to maintain professionalism in unusual or difficult circumstances. Ability to quickly assess and handle difficult and hostile situations. Ability to adapt to change in procedures, locations and the organization

Must possess strong interpersonal and customer service skills. Must possess basic computer skills. Must be able to write routine correspondence, including emails, logs and reports. Must be able to arrive on time for scheduled shifts.

Physical Requirements :

In order to fulfill the responsibilities of the job, with or without reasonable accommodation, the following physical abilities may be required :

Ability to see, hear, speak and write clearly. Ability to able to sit, stand or walk for long periods of time. Ability to climb stairs, walk up inclines or on uneven terrain. Ability to reach with hands or arms, twist, turn, bend, stoop, kneel, crouch or crawl. Ability to lift and / or move up to 10 pounds and occasionally lift and / or move up to 50 pounds. Possess close vision, distance vision and the ability to adjust focus. Working Conditions : In order to fulfill the responsibilities of the job, with or without reasonable accommodation, the working conditions may include : Exposure to stressful, difficult or hostile and potentially dangerous situations. Requirement to work overtime without advanced notice. Exposure to inclement weather. Requirement to wear or use Personal Protective Equipment (PPE). Exposure to or responsibility for confidential information. Requirement to drive a vehicle. Requirement to handle multiple tasks at the same time. Exposure to stressful and physical activity including frequent sitting, standing and walking for long periods, stooping, kneeling, crouching, crawling, climbing stairs or lifting 10 to 50 pounds.

Minimum Qualifications :

The following are the minimum qualifications of the job. Additional qualifications may be specified and receive preference depending on the nature of the position. Be at least 18 years of age. Be a citizen of the United States or lawful permanent resident. Have a high school diploma or a General Equivalency Diploma. Possess a reliable means of communication (i.e. phone). Possess a reliable means of transportation (public or private). Pass a criminal background check, in accordance with State / Federal law and guidelines. Pass a physical examination (contract specific). Pass a pre?employment drug test. Possess a valid driver's license, as required for duty. Pass an employment and personal history check, in accordance with State / Federal law and guidelines. Possess an active security license in compliance with state requirements. Possess basic aptitudes and physical abilities including; color perception, visual acuity, physical coordination, motor skills, meeting lifting requirements (pass the Fit for Duty). Law Enforcement, security or military background preferred.