Business Analyst

Role Overview :

We're seeking an IT Business Analyst to act as the bridge between business operations and IT. You'll analyze workflows, document processes, perform quality testing, and ensure teams understand how enterprise systems interact. Your work will improve system efficiency, support user adoption, and help drive key projects, including ERP implementations.

This is a full-time, remote position with the expectation of regular on-site engagement in Eugene, Oregon.

Key Responsibilities :

• Understand and document business processes, workflows, and system interactions.
• Act as a liaison between IT teams and business users, translating technical concepts clearly.
• Maintain up-to-date process documentation, flow charts, and guides.
• Conduct QC and User Acceptance Testing (UAT) to validate processes and identify improvements.
• Use reporting and query tools to extract, analyze, and deliver actionable data.
• Support business users in troubleshooting process or system issues.

Required Skills & Experience :

Preferred Skills :