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Remote Outbound Sales Associate - Renewals and Win-back Focus

Remote Outbound Sales Associate - Renewals and Win-back Focus

SP Data DigitalCleveland, OH, US
7 hours ago
Job type
  • Full-time
  • Remote
Job description

Job Description

Job Description

Who We Are :

We are SP Data Digital, and we like to shake things up! We promote great culture and embrace a team of entrepreneurs that think outside the box and challenge the status quo. We work hard and encourage innovation. We are THE Customer Service source for our partners, and we provide support for some of the industry leaders in Telecom, Finance, Technology, and Security! For more information on SP Data Digital, visit our website at https : / / www.spdatallc.com / about

What We Offer :

  • 100% Work from Home position!
  • Two weeks fully paid training
  • An hourly base of $15.00 per hour + bonus
  • Full-time position – 40 hours per week!
  • Opportunity for growth and development
  • Employer sponsored benefits

The Job :

As a Fully Remote Outbound Sales Associate , you will ensure that the customers are getting the best value for all their products and services. You will :

  • Make outbound calls primarily to existing customers
  • Upsell and add on products and services that fits with the customers’ needs
  • Keep up to date on offers for print and digital newspaper subscriptions
  • Strive to understand customer’s situation and recognize the customer’s needs
  • Build rapport quickly and overcome objections
  • Meeting and exceeding different KPI targets

    • You would be a great fit if you have :

  • Experience working in a call center, specifically in an outbound sales role
  • Minimum 6 months of sales experience
  • Experience following a script
  • The ability to build rapport quickly and overcome objections
  • A hunger to earn a higher income in a bonus sales environment
  • Strong computer skills, with the ability to multi-task using a wide range of software applications and programs
  • Exceptional communication skills, both verbal and written
  • Open availability to work within hours of operation : Monday - Friday 1 : 00-10 : 00pm, Saturday 12 : 00 -8 : 00pm EST
  • The ability to connect computer directly to modem with an ethernet cord while working

    • Important Details :

  • Fully Remote Position – Must reside in and be legally eligible to work in the United States
  • Must have open availability to work the below hours of operation

    • Training : Monday – Friday 10 am – 5 : 30 pm EST (2 weeks)​

  • Production :

    • Monday – Friday : Open from 1 : 00 pm – 10 : 00 pm EST

  • Saturday : Open from 12 : 00 pm – 8 : 00 pm EST
  • Immediate start dates
  • Must have a personal Windows computer running an up-to-date operating system that you can use for work. It must be able to connect directly to a modem with an Ethernet cable, minimum 8 GB available RAM, minimum internet speeds of 30 download and 10 upload

    • SP Data Digital is an Equal Opportunity Employer : We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

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    Remote Outbound Sales • Cleveland, OH, US