Payment Solutions Specialist

A company is looking for a Payment Solutions Specialist to support payment operations and enhance customer experience. Key Responsibilities Lead onboarding projects and collaborate with cross-functional teams to ensure successful client integration into the payment platform Provide ongoing support and education on the payment system, troubleshoot issues, and manage internal communications regarding escalated support matters Gather and process necessary documentation for merchant setup and ensure all onboarding tasks are completed efficiently Required Qualifications 2+ years of experience in payments or merchant and customer services Aptitude for learning online payment solutions related to the company's software Ability to manage multiple projects and customers in a fast-paced environment Experience working remotely with strong organizational and time management skills Intermediate to advanced proficiency in Microsoft Office and data entry