Cloud, Identity & Application Engineer
Hyopsys LLCGlenside, PA, US1 day ago
Job type
- Full-time
Job descriptionProvides and manages user accounts, licenses, and mailboxes within Microsoft 365. Administers Azure Active Directory, including group policies, directory synchronization, and identity configuration. Supports and troubleshoots Outlook, Microsoft Teams, and other M365 collaboration tools. Handles cloud migrations using BitTitan and other migration tools. Implements and supports Single Sign-On (SSO) and Multi-Factor Authentication (MFA) using Azure AD and other IAM tools. Ensures secure access control across cloud platforms and business applications. Manages users, settings, groups, and drive storage within Google Workspace and Microsoft 365 Supports user adoption and resolve workspace-related issues. Deploys and manages security tools including Graphus, Barracuda, and BullPhish for phishing protection and user training. Monitors and reports dark web risks using Dark Web ID.Supports compliance initiatives by securing email platforms and training users on best practices. Provides support for Windows OS environments, ensuring configuration and usage. Troubleshoots USB printers and peripheral device connectivity issues. Manages and support enterprise and client use of SharePoint, Google Drive, Microsoft Office Suite, Adobe, PDF editors, PowerTerm, CAD applications, and Egnyte file storage Oversees license management for productivity and SaaS applications. Leads or support cloud migrations, particularly M365 onboarding and email transitions. Administers password security tools such as Keeper. Configures, monitors, and support UCaaS systems such as Teams, Cisco Webex, Zoom, and other collaboration, phone, and conferencing solutions Daytime SOC response level 2 20% Travel to client sites Performs other duties as assigned. Primary owner and responsible party for the assigned toolsets / platforms / vendors and their outcomes including Microsoft 365, Google Workspace, Azure AD, Spanning, Bittitan, Keeper, All email security platforms and client cybersecurity training tools, Teams, Webex, and phone systems. Expected to make system adjustments, recommendations, and improvements. Create recurring maintenance procedure and effectively execute. Expected to be knowledgeable on related topics / systems to complete projects, onboardings, support escalations. Ability to estimate subject area labor, software, licensing, and hardware costs. Full-Time Role – Regular business hours with flexibility as required by project or incident response needs. On-Call Rotation – Participate in Tier 1 NOC and Tier 2 SOC escalation rotation every 2–3 months for a 2-week period. Tier 3 On-Call – Always available 24x7 for your designated area of responsibility. If Tier 2 (Tech Management) cannot resolve an issue, you are expected to respond to Tier 3 on-call inquiries within 2–4 hours. Working knowledge of aforementioned products Strong problem-solving skills and the ability to think critically in complex situations. Excellent organizational skills with attention to detail. Strong troubleshooting skills and ability to handle escalated technical issues. Excellent documentation, communication, and user support skills. Associate’s or Bachelor’s degree in Information Technology, Computer Science, or equivalent experience. 3+ years of experience in cloud platform administration, with a focus on M365 and Google Workspace. 3+ years experience with Azure AD, MFA, and SSO implementations. Microsoft 365 and or Google Workspace Administrator Certification is preferred but not required. Prolonged periods sitting at a desk and working on a computer. Occasionally, equipment may need to be lifted or moved up to 25 lbs.
Job Description
Job Description
Description : Job Summary :
The Cloud & Application Engineer is responsible for managing and supporting cloud-based productivity platforms, secure identity systems, email security solutions, and business-critical applications. This role focuses on maintaining a high standard of user experience and operational reliability through expert-level management of Microsoft 365, Google Workspace, and related productivity and security toolsets. The ideal candidate combines hands-on technical proficiency with a security-first mindset to lead migrations, streamline user onboarding, and enhance cloud adoption across environments.
Supervisory Responsibilities
- None.
Endpoint Duties & Responsibilities :
Product Ownership and System Maintenance
Time Commitments & On-Call Expectations :
Requirements :
Required Skills & Abilities :
Education & Experience :
Physical Requirements :
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Cloud Engineer • Glenside, PA, US
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