Administrative Assistant / Receptionist

Job Summary :

The Administrative Assistant / Front Desk Reception acts as a liaison with employees. This position ensures effective use of policies and procedures and positive employee relations. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance.

Duties / Responsibilities :

• Greets and assists families, staff and other visitors
• Scheduling appointments for the staff and clients, including communicating to staff when their schedule changes.
• Performs customer service functions answering front desk telephone
• Recording and tracking Client Lead Inquiries
• Compiling GHS attendance variance reports
• Maintains communication tools including :
• Answering main phone line
• Employee Contact Information
• Email and text groups
• Phone system directory
• Physical and electronic document maintenance including contact lists, personnel files, spreadsheet maintenance and other clerical functions.
• Assists in audits for your center.
• Onboards new staff including collecting documentation to ensure compliance is met.
• Takes inventory and submits needed supplies to the DOO
• Performs other related duties as assigned.

Required Skills / Abilities :

Education and Experience :

Physical Requirements :