Customer Support Specialist

Client Support Specialist (6-Month Contract)

San Dimas, CA

Job ID : 83641

Contract – 6 Months | Full-Time Hours

We’re seeking a Client Support Specialist to provide exceptional service and troubleshooting support to both internal teams and external clients. In this role, you’ll handle a variety of client inquiries, research issues, and deliver clear, accurate solutions related to company products and services. Every day will bring new challenges and opportunities to make a meaningful impact through problem-solving, collaboration, and client care.

Responsibilities

• Respond to incoming client and internal inquiries via phone, email, or chat in a professional and timely manner.
• Troubleshoot product and service issues, research resolutions, and guide users through solutions.
• Maintain detailed documentation and track tasks using CRM tools.
• Collaborate with cross-functional teams to resolve complex client challenges.
• Provide clear communication, empathetic support, and a high level of accuracy in all interactions.

Qualifications

Why You’ll Love This Role