Assistant Store Manager, Newbury

Assistant Store Manager

We are hiring an Assistant Store Manager to lead our Boston, Newbury team. Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores. We build connections with our customers through product education, world-class service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community.

This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate. We're looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure. To support the needs of the business, we are seeking candidates that have the ability to work evenings, weekends, and holidays. Should you need a scheduling accommodation, please let your interviewer know.

What You'll Do As The Assistant Store Manager

• You'll motivate your team to promote best-in-class, exceptional customer service to every person, every time
• You'll embody our brand standards and core values by reinforcing high expectations, prioritizing accordingly, and taking accountability for your results
• You'll assist with onboarding new hires ensuring their training enables them to meet KPI goals and customer experience standards
• You'll coach and evaluate team members, ensuring a positive feedback loop is maintained to further foster brand growth and professional development
• You'll retain and develop a team of retail associates, growing them into our next generation of retail leaders
• You'll lead and support all store operations to make sure the store hits financial objectives and remains compliant with all operational expectations
• You'll meet individual KPI expectations and sales goals, while also supporting overall store success
• You'll use company tools and tactics to take accountability for the success of the business, assuming responsibility without prompting
• You'll partner with store management to assist with marketing events and programming at the store

Who You Are

Excited to join the team, but not sure you meet all of the qualifications? Please apply, we'd still love to hear from you.

Who We Are

What We Offer

Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.

Salary Range : $55,000.00 - 58,000.00 annually (Note : This is a salary, non-exempt role)

This role is eligible to participate in Away's Retail Incentive Bonus Plan, the terms of which are determined on an basis at the discretion of the company

Benefits Overview :

Take care of yourself and your family through our health insurance offerings

Invest in your future by participating in our 401(k) (with a company match!)

Find balance through our many paid time off programs (vacation, wellbeing, holidays, floating holidays, and compassion leave - just to name a few!)

Build your travel uniform through discount codes, product stipends, and giveaways

Give back through company-sponsored volunteer and charitable opportunities

EEOC Statement :

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.