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Volunteer Specialist and Administrative Support
Volunteer Specialist and Administrative SupportCatholic Charities Eastern Washington • Spokane, WA, US
Volunteer Specialist and Administrative Support

Volunteer Specialist and Administrative Support

Catholic Charities Eastern Washington • Spokane, WA, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $21.32 - $22.40 / hr

WE OFFER EXCELLENT BENEFITS :

  • FREE Employee Medical Insurance
  • FREE Employee Dental Insurance
  • FREE Employee Vision Insurance
  • Sick leave (8 hours per month)
  • Vacation (Minimum of 2 weeks paid vacation)
  • Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
  • FREE Long-Term Disability Insurance
  • FREE Life Insurance
  • 13Paid Holidays

Mission of Catholic Charities

Feed the hungry, heal the hurting, welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

Job Summary

This position is responsible for performing a range of duties to develop and enhance the volunteer program at House of Charity including recruitment, selection, orientation, tracking and placement of volunteers, especially parish and school volunteers and non-service-learning volunteers. This position also supports basic administrative functions of the shelter.

Job Duties / Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties / responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties / responsibilities of this job.

Volunteer Support

  • Collaborate with admin team, developing and supervising volunteers.
  • Respond to requests from the community wishing to contribute time, energy or other resources to House of Charity.
  • Recruit volunteers through various strategies including advertising, attending Service Learning and Volunteer Fairs and by publicizing volunteer opportunities collaborating with various volunteer websites.
  • Develops clear responsibilities and instructions for each volunteer activity and coordinates with appropriate staff to ensure volunteer support during their shift.
  • Acts as a liaison for volunteers and donors to ensure clear communication of HOC policies and relevant updates.
  • Coordinates with HOC operations manager to ensure proper staff coverage and oversight of volunteer activities
  • Obtain and process necessary paperwork, background checks and information from volunteers and conduct interviews.
  • Properly screen and select volunteers to help to ensure that Code of Conduct and accreditation standards are met.
  • Provide orientation, training, placement and scheduling of volunteers.
  • Coordinate and maintain record keeping and files on volunteers to include tracking volunteer hours and keeping the volunteer database current. Track and report out data as needed.
  • Recruit and host volunteer groups; specifically, those from key Catholic and academic partners. Work to find innovative ways to increase volunteerism.
  • Assist in planning special volunteer recognition functions and activities.
  • Administrative Support

  • Manage and coordinate order of all necessary office supplies.
  • Manage hiring portal to identify potential candidates to fill open positions. Update portal based on responses.
  • Schedule and coordinate interviews. Prepare hiring packets specific to interview needs to support hiring committee. Support on-boarding functions for all new hires.
  • Coordinate with shelter contacts for excess donation pick up on a weekly basis. This may include establishing new contacts and / or coordinating with volunteers.
  • Support other administrative functions as assigned.
  • Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  • Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
  • Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.
  • Performs as a team member to ensure that productivity outcome measures are achieved.
  • Performs related functions necessary to support the mission and core values of Catholic Charities.
  • Job Qualifications

    To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and / or ability required to perform this job.

    Education / Experience :

    to perform this job successfully, an individual must have a high school diploma or equivalent required. Work experience in a not-for-profit and prior experience working with volunteers required.

    Certificates / Licenses : To perform this job successfully, an individual must have a valid Drivers License. Blood Borne Pathogen training. Successfully pass background check as required for position. Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.

    Physical Abilities : To perform this job successfully, an individual must be able to :

  • Regularly sit, stand, climb, walk, hear / listen, talk
  • Frequently
  • lift up to 30 pounds, pull / push, carry, grasp, reach

  • Occasionally crawl, stoop, kneel
  • Clearly see 20+ feet, with or without corrective lenses, ability to focus
  • Must complete a tuberculosis test
  • Must be 18 years of age
  • Mental & Other Skills / Abilities : To perform this job successfully, an individual must have the :

  • Adaptability : ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
  • Analytical Ability : ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
  • Attendance : ability to consistently arrive and be able to work as scheduled.
  • Computer / Technical Ability :
  • working knowledge of : Word Processing software , Spreadsheet software , Internet software, Database software. Type 50 words per minute.

  • Dependability : ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
  • Interpersonal Skills : ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Must have awareness of and sensitivity to the service populations culture and socioeconomic characteristics.
  • Judgment : ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
  • Language Ability : ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Mathematical Ability :
  • ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

  • Motor Coordination : the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
  • Problem Solving Ability : ability to identify and / or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
  • Quality Management : ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of ones work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
  • Reasoning Ability : ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.
  • Supervisory Skills :
  • this job has no supervisory responsibilities.

    Workplace Environmental Conditions

    While performing the essential duties / responsibilities of this job, the employee will be :

  • Exposure to Trauma : Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.
  • Potential for exposure to illicit drugsandair-borne contaminants (proper PPE provided).
  • Noise Conditions : exposed during a shift to constant or intermittent sounds at quiet to moderate levels of sound dependent upon the activities of the Center
  • Heat : subject to high temperatures
  • Cold : exposed to low temperatures
  • Atmospheric Exposures : exposed to dust, fumes, vapors, or mists
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