Front of House Staff

CAFE FOH ALL-ROUNDER – TUCKSHOP NYC

Coffee. Toasties. Good Vibes.

Who We Are

TUCKSHOP is an Australian-owned coffee and toastie café bringing a slice of Aussie café culture to the West Village. We keep things simple, casual, and consistent — serving high-quality toasties, great coffee, and friendly neighbourhood vibes.

Role : FOH All-Rounder

We’re looking for an energetic, friendly, all-hands-on-deck team member to help keep things running smoothly at our busy takeaway café. This role suits someone who loves hospitality, enjoys fast-paced service, and isn’t afraid to jump in wherever needed.

Key Responsibilities

• Customer Service & Order Taking
• Greet guests with warm, positive vibes
• Take orders efficiently using our POS system – Square
• Provide menu knowledge and recommendations
• Toastie Station Support
• Toasting sandwiches / wrapping (sandwiches will be prepared by our back of house kitchen team that day)
• Maintain a clean, organised toastie bench
• Follow food safety and handling procedures
• Coffee Support (If Skilled)
• Assist the barista with dialing in, making espresso-based drinks, and drink prep
• Maintain clean coffee station and restock beans, milks, and supplies
• General FOH Duties
• Keep the shop tidy and presentable (wiping benches, resetting, spot cleaning)
• Restock grab-and-go, pastries, packaging, and retail items
• Assist with opening and closing checklists
• Cleaning & Maintenance
• Maintain overall cleanliness of FOH, toastie station, and customer areas
• Light dishwashing as needed
• Follow all sanitation, DOH, and safety standards

You Are

What We Offer