TECHNICAL WRITER Job at IMA Group in City of Tonawanda

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We are over 7,000 employees, 59% in Italy and 41% in the rest of the world, present in more than 80 countries.

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IMA Group is a global leader in the development and production of automatic machines for the processing and packaging of pharmaceutical, cosmetics, food, tea and coffee products. We are constantly oriented towards innovation, thanks to significant investments in R&D and a constant dialogue with customers, the territory and local suppliers. We promote an environmentally friendly attitude towards achieving sustainable development. Our history is characterized by a constant growth, realized also with the continuous investment on the development of people and their skills. We are over 7,000 employees, 59% in Italy and 41% in the rest of the world, present in more than 80 countries.

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IMA Life North America , a division of the IMA Group , specializes in aseptic processing and freeze-drying solutions for the pharmaceutical and biotechnology industries.

Part of IMA Life, it focuses on the pharmaceutical sector and delivers advanced technologies for filling, lyophilization, and isolation ensuring maximum sterility and product integrity for customers around the globe.

Job Summary

As part of the Engineering Department, the Technical Writer is responsible for creating high-quality instruction manuals for custom equipment, ensuring compliance with applicable standards, customer specifications, and internal procedures.

• Create, design, and publish instruction manuals for nonstandard systems using desktop publishing tools.
• Ensure all documentation meets relevant legislation, industry standards, and customer requirements.
• Generate or scan technical illustrations for inclusion in manuals.
• Review incoming orders to assess documentation needs and plan accordingly.
• Coordinate with Production and Operations to deliver documentation in a timely manner.
• Monitor availability of clerical resources for manual assembly.
• Maintain organized records of all published manuals, including secure backup copies.
• Recommend hardware and software upgrades to improve documentation efficiency.
• Review and update existing manual specifications for accuracy and completeness.
• Produce and maintain internal company forms in accordance with ISO requirements.

Skills And Experiences

What Would Make You a Great Fit

SALARY RANGE

What We Offer

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IMA IS AN EQUAL OPPORTUNITY EMPLOYER.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Marketing, Public Relations, and Writing / Editing

Industries

Automation Machinery Manufacturing

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