Talent.com
Hotel Front Desk Clerk

Hotel Front Desk Clerk

Fairfield Inn & Suites, TucumcariTucumcari, NM, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation :

$12 - $14

Responsibilities :

  • Perform regular bookkeeping duties : make sure hotel guest information is current and correct
  • Communicate with housekeeping to make sure guest rooms are ready
  • Field customer complaints when necessary
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Qualifications :

  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Has experience answering telephone calls and troubleshooting stressful situations
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • High school graduate, GED recipient, or equivalent
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills

    • About Company

    Welcome to Fairfield Inn & Suites Tucumcari : The newest hotel along Route 66

    Under new ownership and management. Travel at the speed of you at the Tucumcari Fairfield. Conveniently located at Interstate 40 and Highway 54. Slow down and enjoy the nostalgia of Route 66 just outside your door. Our 90 guest rooms and suites give you the space you need at a great value

    Create a job alert for this search

    Hotel Front Desk Clerk • Tucumcari, NM, US