Field Service Technician ll

CMPCJP00060712

Job Title : Field Service Technician ll

Location : Albuquerque NM 87107

Duration : 3 months Contract to hire

Shift timings : Monday–Friday, 9 : 00 a.m.–6 : 00 p.m.

Job Description

We are looking for an experienced Laser Printer Technician with hands-on experience working with Lexmark, HP, Plotter, and Formatter printers and with strong break-fix, hardware repair, and OEM service experience.

Primarily field technician work being dispatched to customer sites. IT Field Technician tasks include driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients. The level of support will vary depending on the customer but will include printer, laptop, server, network, and other technology devices .We are looking for an experienced Laser Printer Technician with hands-on experience working with Lexmark, HP, Plotter, and Formatter printers and with strong break-fix, hardware repair, and OEM service experience.

Top 2 required skills :

• Hardware repair and hands-on break-fix experience (printers, PCs, POS, etc.)
• Familiarity with ticketing systems

Work Schedule :

Experience :

Certifications / Education :

Compensation :

Role Expectations :

The ideal candidate will thrive in a fast-paced environment, demonstrate excellent problem-solving skills, and maintain composure under pressure. The technician will be responsible for providing on-site technical support, troubleshooting, and maintenance services to our clients, ensuring that all Service Level Agreements (SLAs) are met within the required 4–6-hour window.

This role requires extensive driving, efficient routing, and the ability to adapt quickly to changing schedules. Please note : this role will utilize Field Vision for timekeeping. Hours submitted each week in Field Vision and Fieldglass must match.