Ortho - Clinic Team Leader

Why ThedaCare?

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work / life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Summary

The Medical Assistant Team Leader provides patient-centered, specialized, evidence-based care across the continuum using a team-based approach to meet the physical and psychosocial needs of the patient. Under the supervision of the physician, advanced practice clinicians, RN, or nurse leader, performs patient-centered care. Through collaborative practice with members of the care team, is responsible for patient outcomes that meet the high quality of care provided by ThedaCare. Contributes to the goals of the clinic by being accountable for the delivery of compassionate, safe care and demonstrated commitment to continuous growth and professional development.

Job Description :

Key Accountabilities :

• Receives and executes orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
• Rooms the patient, obtains and documents vital signs and pertinent health information, validates medication reconciliation completion, and prepares patient for examination. Provides documentation support for complex documentation in electronic health record during provider visit.
• Assists in meeting the care needs of the patient in collaboration with the care team to ensure quality, cost-effective and safe patient care practices.
• Addresses situations or decisions to ensure patient concerns and needs are met.
• Reinforces patient education to improve care outcomes and safe patient practices.
• Assists the provider / RN in performing and documenting tests and procedures.
• Assists in discharging the patient at the completion of the office visit reinforcing the after visit summary. Aids in the completion of medication, laboratory, and radiology orders as needed.
• Demonstrates professional and therapeutic relationships with patients, families, team members, and providers.
• Participates in patient panel management. Works with care team members to monitor patients who would benefit from recommended health screening, preventative services, and established chronic disease tracking interventions.
• Collaborates with multiple disciplines to effectively and efficiently provide patient care and achieve the desired patient outcome.
• Applies critical thinking to assess, plan, and implement day-to-day operations, and communicates updates to team members.
• Delegates team member duties in relation to patient needs, and manages evolving demands from team members, physicians, equipment, and scheduling.
• Manages call schedule, revenue and usage audits, and meeting minutes, and is a super user with department diagnostic equipment and supplies.

Qualifications :

Physical Demands :

Work Environment :

Schedule : Monday - Friday 7am-5pm

Scheduled Weekly Hours :

40

Scheduled FTE : Location :

Orthopedic Spine and Pain Clinic - Appleton, Wisconsin

Overtime Exempt : No