Job Description
Job Description
POSITION SUMMARY
The Trainer will be responsible for developing, implementing, and delivering training programs that enhance the skills and knowledge of distribution staff. This position will train new and current employees in all aspects of their duties to ensure that all employees are proficient in processes, safety standards, and company policies. The Trainer will provide ongoing support to maximize the success and productivity of all employees.
CORE FUNCTIONS
- Deliver the onboarding and training process for new employees. This may include, but is not limited to :
Designing and delivering orientation programs, ensuring new hires integrate smoothly into RealTruck by introducing them to the RealTruck culture, policies and job-specific skills.
Train new employee in all aspects of the production line and duties. Follow all safety guidelines and safe work practices, quality standards and expectations, and work instructions and procedures.Collaborate with various depts to ensure training programs meet departmental needs and align with company goals.Schedule and organize training sessions, including coordinating resources and materials.Monitor and assess the effectiveness of onboarding through focus groups, surveys and performance metrics.Provide constructive feedback and support to new hires to address any issues or gaps in their training.Maintain accurate records of training activities, train on attendance policy,Provide ongoing support to maximize their success and productivityCommunicate and ensure understanding of production goals and performance expectations.Oversee and conduct training within operations for current employees ensuring employees are equipped with the skills and knowledge required to perform their jobs effectively and safely.Identify training needs or gaps within the operations.
Train and support employees transitioning to new positions.Validate work instructions / processes developing best practices.Lead group training sessions.Support the Job Safety Analysis program.Support trainers within operations providing training materials and training as needed.May assist HR with onboarding and engagement employee related needs.Assist in recruiting and onboarding needs such as hiring events, tours and interviews.
Maintain confidentiality regarding all aspects of employees.QUALIFICATIONS & REQUIREMENTS
Education and Experience
High school diploma or general education degree (GED) required.1-3 years of related experience required.Required Licenses
Forklift certification required.Skills, Abilities, and Knowledge
Ability to train, coach, and motivate employees.Ability to effectively use Microsoft Office Suite, specifically Excel and Word.Strong communication skills.Ability to read and interpret documents such as safety rules, work instructions, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.Ability to perform basic math.Must be able to read and interpret tape measurements accurately.Proficient in various distribution job roles preferred.Knowledge of Manhattan preferred.Bilingual ability preferred.Travel
Travel is not required.COMPETENCIES
Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.Follows policies and procedures; Completes tasks correctly and on time; Supports organization’s goals and values; Supports affirmative actions and respects diversity.Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.SUPERVISOR RESPONSIBILITIES
Individual Contributor : working team member with no oversight of others and no management responsibilities.
PHYSICAL REQUIREMENTS
This position is subject to Light Work : Exerting up to 20 pounds of force occasionally and / or a negligible amount of force constantly to move objects. If the use of arm and / or leg controls require exertion of force greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work.
Physical Activities
This position is subject to the following physical activities : standing, walking, talking, hearing, and the use of hands, fingers, or wrists in repetitive motions.
Visual Acuity
The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and / or operation of machines (including inspection); using measurement devices; and / or assembly of fabrication of parts at distances close to the eyes.
Working Conditions
The worker is subject to inside and outside environmental conditions, including heat, noise, vibration, and hazards from a production-based environment.