Lead Dock Solutions Technician

Description

The Lead Dock & Door Service Technician is responsible for installation, service, repair, troubleshooting, and inspecting commercial / industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment.

Essential Job Duties and Responsibilities :

Represent Bailey as the primary point of contact for all commercial Dock & Door customers within a service area

Install, service, and repair commercial / industrial doors, door opening systems, loading / warehouse docks, and dock leveling systems

Lead point of contact to mentor other technicians and be a liaison for management

Perform preventative maintenance on Bailey equipment and systems at customer sites

Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits

Ensure quality through checking for proper installation, balance, and clearance

Proactively address customer needs and expand Bailey business through prompt, friendly, and safe service

Handle other duties and special projects as assigned

What we offer : Competitive pay

Comprehensive benefits

Multiple health plans including one plan with 100% employer paid premiums

Generous 401K matching

100% Employer paid short-term and long-term disability

Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days

A family owned and operated business that prioritizes the needs of our employees and customers

The ability to grow your career with us through substantial training opportunities for all team members. Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey University

Requirements

The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them—customers, suppliers, co-workers, and other vendors.

Education / Training / Experience :

A technical school certificate or equivalent experience in mechanical repairs

A minimum of two (2) years' experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and / or loading dock equipment.

Experience in welding, steel fabrication, and electrical.

Skills, Knowledge, and Abilities :

Strong mechanical skills

Great communication skills

Good, safe work habits

Strong diagnostic and repair skills

Able to work with minimal or no supervision in the field

License(s) or Certification(s) Required :

Valid Driver's License

Personal Protective Equipment Required :

Steel toed, non-slip, work boots

Leather gloves, rubber gloves

Safety glasses

Hearing protection

Safety vest

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