Rental Agent

Job Description

Job Description

Job Requirements : High School Diploma or general equivalency diploma requiredAbility to communicate in both verbal and written formModerate knowledge of MS Word and ExcelValid drivers license Characteristics include : Goal oriented, drive for results, assertive, deals well with ambiguityHigh energy, self-motivated, self-directed personAbility to focus on multiple projects and activities simultaneously Able to thrive in a fast paced team environmentResponsibilities : Specifically the Rental Agent will be held accountable for the following : Sales and Marketing : Handle sales and sales process for inbound calls to the rental counter as well as outbound solicitationCheck rental trucks out and in as the customers needMaintain current accurate data within the company's marketing database Maximize rate opportunities within the market placeResponsible for generating rental, lease and used vehicle sales leadsMaintain and expand relationships with existing customer baseAbility to maximize operational effectiveness by coordinating overall inventory levels to meet customer demandMeet overall market share by successfully executing the sales and marketing initiatives for overall profitability, operations and asset management of a rental locationAccountable for coordinating with Maintenance, Asset management, Sales and Marketing to ensure customer satisfactionComplete understanding of marketplace conditions in order to maximize utilization of the rental fleet Customer Drive profitable revenue growth by maintaining and growing customer relationshipsResponsible for overall satisfaction for all internal and external customersReconcile all customer concerns, issues, disputes in order to maintain the ongoing relationship Communication Builds constructive and effective relationship with both internal and external customers Maintains composure when addressing stressful situationsBenefits Include : MedicalDentalVision401k

This person is the first person our rental customer will meet.

Responsibilities : Qualifications :

• 1 - 2 years experience