Health Care Assistant / Medical Assistant

Health Care Assistant / Medical Assistant

Position Title : Health Care Associate (HCA)

Location : Barre, VT

Hours : Full Time 37.5 hrs / wk, Hourly (Non-Exempt)

Union Membership : This position is represented by AFT union in NH / VT

Position Purpose : HCAs support the delivery of comprehensive sexual and reproductive healthcare by serving as the first point of contact for patients in our health centers, administratively and clinically. This role will ensure outstanding customer service while also working in collaboration with the health center team to provide high-quality, patient-centered care.

Your Day-To-Day Responsibilities :

• Greet and help patients with check-ins, check-outs, and any questions they have about their visit.
• Assist patients with insurance, payments, scheduling and assess eligibility for state funded insurance plans and / or other programs.
• Handle tasks like answering calls, scheduling appointments, keeping records, and following clinic procedures.
• Keep track of patient flow, ensure things run smoothly, and maintain a clean and organized space.
• Perform basic medical tasks like taking vital signs, drawing blood, giving injections, and assisting with lab tests.
• Provide patient education, counseling, and ensure informed consent for services.
• Use the Electronic Health Record (EHR) system for documentation and provide support to clinicians as needed.
• Maintain clean, stocked exam rooms and assist with clinical tasks after completing required training.

Job Perks :

Compensation :

Benefits :

Knowledge, Skills and Abilities :

Planned Parenthood of Northern New England (PPNNE) was founded on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all.