Store Leader

Assistant Store Leader

The position of Assistant Store Leader is intended as a developmental role for the Store Leader position. It is essential to lead and model, understand, enforce and promote safety processes and requirements. Lead by representing the organization in a professional manner through appearance, language and behavior. Promote and develop individuals with mutual respect, inclusion, diversity and dignity.

Job Responsibilities

• Know, understand and model safe work practices and food safety at all times by promoting a zero defects incident attitude, proper training, coaching and recognition of Team Leaders and Team Members to ensure all equipment is properly maintained, cleanliness expectations and sanitation requirements are met.
• Promote inclusion, diversity, mutual respect and dignity among Team Leaders and Team Members.
• Follow and improve the Assistant Store Leader Work Design.
• Make the store a great place to work creatively through events, fun exercises or any other avenue to build team morale
• Reward and recognize Team Leaders and Team Members for outstanding performance, as well as addressing under performance by analyzing all service metrics
• Complete final interviews and make all hiring decisions for areas of responsibility in conjunction with the Team Leaders.
• Ensure all Team Members receive an enriching on-boarding process and comprehensive training.
• Oversee and evaluate training provided to Team Members to reduce turnover, promote efficiency and control labor costs
• Promote the continuous development of diverse talent of Team Members and identify candidates for the Team Leader Development Program.
• Conduct regular team meetings to keep Team Leaders informed of current events and to gain feedback.
• Interact daily with customers, identify trends, set goals and create and implement action plans.
• Communicate the company's strategic plan as well as the store's specific plan to the Team Leaders and ensure they are supporting these plans in their daily operations.
• Ensure departmental financial information is accurate, sales are correctly stated, purchases are recorded correctly and inventory counts are accurate.
• Ensure Team Leaders are scheduling Team Members through SMART Track and delegating work assignments to the needs of the business and in accordance with the collective bargaining agreement (where applicable).