Quality Specialist

QA Specialist I / II / III

Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. The company's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY. As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us. Working at Dentsply Sirona you are able to develop faster, perform better, shape an industry, and make a difference by helping improve oral health worldwide.

Position Summary :

Under the general direction of the Quality Manager, this position is responsible for leading and supporting key elements of the Quality Management System (QMS) within the distribution center. This includes managing internal and external audits, corrective and preventive actions, document and change control, nonconformance processes, QA testing activities, equipment calibration, and complaint handling. The QA Specialist acts as a subject matter resource to ensure compliance, drive continuous improvement, and maintain quality system effectiveness.

Key Responsibilities :

• Manage multiple Quality Assurance system processes within the distribution center.
• Lead compliance efforts, maintain required documentation, and develop action plans to resolve gaps or improve processes.
• Serve as a quality system expert; identify, recommend, and support implementation of process improvements.
• Update Standard Operating Procedures (SOPs) and manage assigned QMS processes, which may include, but are not limited to : internal / external audits, change management, nonconformance management, CAPA (corrective and preventive actions), document control, learning management system (LMS) administration, and complaint handling.
• Ensure ongoing compliance of the distribution center by identifying procedural gaps and delivering training to associates across the organization.
• Facilitate and / or participate in team and review board meetings related to assigned quality systems (e.g., COC, CRB, MRB, PSC).
• Develop, prepare, and maintain reports and metrics related to assigned systems.
• Collaborate effectively with cross-functional teams, including those who may not report directly to this role.
• Ensure technical writing and documentation across the organization meet required quality standards; provide training as needed.
• Perform all other duties as assigned.

Critical Behaviors for Success :

Employees in this role are expected to demonstrate behaviors aligned with the Dentsply Sirona Competency Model, including : drive for results, customer orientation, demonstration of core values, teamwork, innovation & creativity, communication, problem solving & decision-making, planning and organization, and job knowledge.

Qualifications :

Education : high school diploma or GED required. Associate's or Bachelor's degree in Quality Assurance, Regulatory Affairs, or a related field is preferred.

Certifications (Preferred, Not Required) : professional certification in Quality Assurance, Regulatory Affairs, or Lean Six Sigma.

Experience : 1 to 5 years of experience in quality and / or regulatory roles within a regulated manufacturing environment preferred. Medical device industry experience is a plus.

Dentsply Sirona is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to careers@dentsplysirona.com (careers@dentsply.com). Please be sure to include "Accommodation Request" in the subject.