Service Advisor - Cadillac of South San Francisco

Service Advisor

At Cornerstone Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers' lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

At Cadillac of South San Francisco, we pride ourselves on delivering an exceptional luxury service experience. We combine world-class facilities, cutting-edge technology, and a culture built around customer care and professional growth. We're seeking a polished and customer-focused Service Advisor to join our team and help elevate the service journey for our Cadillac clients.

What You'll Do

• Greet customers in a professional, welcoming manner and act as their trusted advisor throughout the service process
• Clearly communicate vehicle needs, manufacturer-recommended maintenance, and repair timelines
• Prepare accurate service estimates, repair orders, and invoices
• Coordinate with technicians to ensure timely and efficient completion of service work
• Provide regular updates to clients, ensuring transparency and confidence in our process
• Assist in scheduling appointments and managing shop flow to maximize productivity
• Uphold Cadillac's luxury brand standards in every interaction

What We're Looking For

Why Work With Us

If you are passionate about delivering an elevated customer experience and want to grow your career with a luxury brand, we'd love to hear from you. Apply today and join the Cadillac of South San Francisco family. Cornerstone Automotive Group offers competitive total compensation, work that is challenging and meaningful, an engaging and collaborative work culture, performance recognition and room for growth opportunities. We are an automotive dealership group with multiple locations in both Canada and the United States. Our organization allows us to serve a diverse customer base across all locations providing a variety of automotive services to customers with new and pre-owned vehicles, financing, leasing, service and repair, and parts. Our team consists of service technicians, product specialists and support staff from each location.

Cornerstone Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.