COUNTY MARKET LOSS PREVENTION AREA LEAD AGENT

Loss Prevention Officer

To act as a physical loss prevention deterrent for the store and company. To protect store property, assets, customers and Associates through proper utilization of NFI Loss Prevention policies and procedures. To respond to emergency store situations and disturbances that may occur at any of the area stores that he / she is responsible for. Use store and company security systems to monitor the store operations for potential loss and safety concerns. To assist with or conduct internal Associate investigations and interviews. To assist in the supervision of all NFI Loss Prevention Associates within his / her Store group area.

Essential Duties and Responsibilities :

• Looks for and investigation of potential internal associate theft situations
• Investigation of any internal store issue requested
• Responds to emergency situations or disturbances that may threaten the store, customers or associates
• Apprehension and arrest of shoplifters
• Complete detailed reports
• Observation of customer & associate actions
• Provides a safe & customer friendly store environment
• Communicates and assists law enforcement with any needed request
• Keeps store management and asset protection manager up to date with any security or safety concerns and issues
• Oversees training and scheduling needs of any NFI LP Associates or Customer Service LP Security Guards that may be assigned to them
• Follows and understands all company policies and procedures
• Able to successfully complete REID Techniques of Interviewing & Interrogation training, company use of force policy training, as well as first aid, first responder training.

Key Attributes :

Knowledge of NFI Loss Prevention Security policies & procedures

Good written and oral communication skills

Confidentiality of information

Judgment & decision making skills

Understanding and knowledge of security equipment and store systems

Honesty & integrity

Professionalism

Detail oriented

Knowledge and understanding of city and state regulations and procedures in all store security matters.

Recommended Equipment :

There is no recommended equipment.

Certificates, Licenses, Registrations :

This job has no required certificates, licenses, or registrations.

Supervisory Responsibilities :

Responsible for supervising store loss prevention agents and customer service loss prevention security guards assigned to their store group area of responsibilities.

Responsible of assisting in the training of any new loss prevention associate, which is assigned to their area group of stores.

Education and / or Experience :

High school diploma or general education degree (GED); or one year related experience required.

Completed or in the process of completing a college or technical school education in criminal justice / law enforcement or a minimum of 3 to 6 months related work experience or training or past military security training and experience.

Language Skills :

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups, customers, or associates.

Mathematical Skills :

Ability to calculate figures and amounts such as discount, interest, commissions, proportions, percentages, area, and volume.

Ability to apply mathematical skills and concepts to practical daily store operations and issues.

Physical Demands : Regularly :

Talk

Hear

Taste

Smell

Frequently :

Walk

Sit

Stand

Use hands to finger, handle or feel

Reach with hands and arms

Climb or balance

Stoop, kneel, crouch, or crawl

Lift and / or move 25 pounds

Occasionally :

Move up to 100 pounds.

Vision :

Close

Distance

Color

Peripheral

Depth perception

Ability to adjust focus

Work Environment : Occasionally :

Exposed to wet and / or humid conditions

Moving mechanical parts

High precarious places

Fumes or airborne particles

Outside weather conditions

Extreme cold

Extreme heat

Noise Level :

Moderate

Pay Range :

$18 up to $25 / hour (IL Locations Only)

Benefits (eligibility based on full-time / part-time status) :

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (Medical and Dependent Care)

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program