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Digital Commerce & Experience Lead

Tier 1 ConsultingAtlanta, GA, United States

1 day ago

Job type

Full-time

Job description

Hybrid | Atlanta, GA (Truist Park area)

$80,000-$90,000 + Benefits | High-Growth Consumer Brand

About the Client

Our client is a fast-scaling, experience-driven consumer brand with a powerful presence in both physical retail and online commerce. Known for setting a new standard in their space, they've built a destination that merges community, culture, and commerce-now they're ready to bring that energy to their digital front door.

To support this next phase of growth, they're seeking a Digital Commerce & Experience Lead to take ownership of their ecommerce platform and elevate every touchpoint of the customer journey.

This is a high-visibility, hybrid role based in the Atlanta (Truist Park) area, with in-office presence required approximately three days per week .

The Role

This is not a maintenance role-it's a mission-critical hire . You'll be entrusted with full ownership of the ecommerce experience, driving both strategic vision and hands-on execution. You'll act as the connective tissue between retail energy and digital engagement, ensuring the platform is high-performing, on-brand, and ready to scale.

As the first dedicated digital commerce leader within the organization, you'll have direct access to decision-makers and the opportunity to shape KPIs, implement modern systems, and lead the evolution of a category-defining online presence.

Key Responsibilities

Ecommerce Strategy & Performance

Define success metrics and track performance across traffic, conversions, engagement, and SEO
Lead content strategy and optimize site architecture based on customer behavior and insights
Implement SEO best practices, lead gen funnels, and conversion optimization tactics
Collaborate with marketing to align seasonal and product-driven campaigns with digital execution
Stay ahead of ecommerce trends and collector behaviors to inform site innovations

Site Management & Merchandising

Own the digital product lifecycle : launches, metadata, categorization, and discoverability

Manage day-to-day content updates across homepage, product pages, and event listings

Coordinate closely with inventory systems (Thrive) to ensure real-time product accuracy

Optimize filtering, search, and UX for a seamless customer experience

Support integrations for loyalty programs, sweepstakes, or live sales activations

Cross-Functional Leadership

Interface with creative, marketing, and retail teams to ensure full-channel alignment

Lead developer and platform coordination for integrations, site health, and performance

Manage timelines for digital campaigns, content assets, and merchandising pushes

Report directly into ownership, with access to executive-level decision-making

What You Bring

3+ years of ecommerce ownership experience in a consumer-facing, growth-focused environment

Proficiency in Shopify , headless CMS frameworks , and inventory tools such as Thrive

Strong fluency in Google Analytics , SEO tools, and UX best practices

Proven success improving site traffic, conversion, and digital merchandising outcomes

Professional polish with the ability to collaborate and communicate across senior stakeholders

Bonus : Domain familiarity in collectibles, trading cards, or community retail environments

Compensation & Perks

Base Salary : $80,000-$90,000 based on experience

Benefits : Medical, PTO, and 401k employer match after onboarding

Perks : Energy of a startup, security of a profitable business, and visibility into expansion strategy

Equal Opportunity & Accessibility

We are proud to support equal opportunity hiring. All applicants will be considered regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status. Reasonable accommodations are available throughout the application process upon request.

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Lead Digital • Atlanta, GA, United States