Service Assistant

Full-Time | Pay Based on Experience

About Us

At Advanced Diesel Performance, we’re proud to be New Mexico’s premier diesel and  gasoline repair facility. We’re built on honesty, integrity, and quality service — and we’re  expanding our front-office team! We’re looking for a Service Assistant who thrives in a fast- paced environment, enjoys helping customers, and works well with both technicians and  management. This position is perfect for someone who wants to grow within the  automotive service industry while contributing to a professional and customer-focused  operation.

Key Responsibilities

• Customer Service & Communication
• Greet and assist customers in person and by phone.
• Explain repair services, timelines, and estimates clearly and professionally.
• Handle customer inquiries, concerns, and complaints with empathy and efficiency.
• Schedule service appointments and coordinate vehicle drop-offs / pickups.
• Provide regular updates on repair status and completion times.
• Maintain strong customer relationships and satisfaction.
• Upsell maintenance packages, fluid services, and other recommended repairs when  appropriate.

Data Entry & Administrative Support

General Skills & Qualities

Requirements

Compensation

Our Core Values

Quality

How to Apply

Send your resume to william@advdieselperformace.com and cc :

operations@advdieselperformance.com, or apply in person at :

Advanced Diesel Performance

5901 Wilshire Ave NE, Albuquerque, NM 87113