Host (Village NYC)

Title : Host – Fairway Market

Division, Office & Level : Restaurant

Reports to : Café Manager

Position Summary :

Our Hosts are the first and last step in providing an exceptional customer experience by creating memorable interactions.

Duties and Responsibilities :

The essential duties and responsibilities of this position include, but are not limited to, the following :

• Welcome guests in a warm and friendly manner.
• Ascertains their dining needs.
• Seats guests and manage the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
• Must be able to calculate figures and amounts such as discounts, percentages, etc.
• Must have the ability to read, write, analyze, interpret, and understand the English language with sufficient proficiency.
• Must be knowledgeable in the various types of product carried in the store.
• Must be able to perform all duties and responsibilities in an efficient and satisfactory manner that meets the minimum standards for productivity, accuracy, cleanliness, harmony and safety.
• Ability to meet the Standards of Readiness- Overall consistency and organized workflow, meeting customer’s needs by providing variety and freshness by scheduled opening & closing times.
• Ability to meet Operational Standards including Quality Assurance, guidelines for opening, closing, on hand inventories, ensuring safety for associates and customers with use of use of all equipment, temperature and cleaning standards.

Job Requirements :