Service Technician (Grand Rapids)

Job Summary

This position will report to the Service Manager. The responsibilities of the Service Technician are to service, maintain, troubleshoot, and repair heating, ventilation, air conditioning, refrigeration systems and equipment. Diagnosing malfunctions and determining repair needs, inspecting, and performing tests on systems and equipment for defective parts and to assure proper functioning.

Essential Job Function

Customer Service

• Always present a professional positive and helpful attitude when interacting with customers and co-workers. Exhibit an understanding of Human Relations and functions as a team player.
• This position has frequent contact with customers, requiring reasonable tact and strong verbal / written communication skills.
• Observe additional maintenance needs requiring attention and report to the appropriate people.

Basic Functions / Requirements

Education / Experience

Work Coordination and Paperwork

Physical Requirements

Non-Essential duties and responsibilities