Field Service Technician IV - Copiers & Printers (Digital Imaging Equipment)

Field Service Technician IV - Copiers & Printers (Digital Imaging Equipment)

Location

US-CA-Sacramento

Company

Canon U.S.A., Inc.

Requisition ID

33385

Category

Field Service

Position Type

Full-Time

Workstyle

Full-Time On Site

About the Role

Are you a hands-on technician who enjoys troubleshooting, fixing, and maintaining commercial printing and imaging equipment? Do you thrive in the field, solving problems, and supporting customers with high service standards?

Canon USA is seeking a Field Service Technician IV to join our service team. You'll be responsible for on-site maintenance, diagnostics, and repair of Canon-supported copiers, printers, and multi-function imaging devices (MFPs) at client locations - often in a fast-paced, 24 / 7 customer-driven setting where responsiveness and reliability are key.

Your Impact

We're searching for a true go-getter to :

• Perform routine maintenance and break / fix repair of digital imaging equipment (copiers, printers, MFPs).
• Respond quickly and professionally to customer service calls in the field.
• Maintain accurate service logs and reports, including Field Service Reports and Expense Reports.
• Report product failure trends and serviceability issues to your manager with proper documentation.
• Ensure all assigned equipment meets operational performance standards.
• Represent Canon in a customer-facing role with professionalism and excellent communication skills.
• Adhere to customer-specific site protocols, which may include COVID-19 or other safety measures.
• Deliver exceptional service and support in a 24 / 7 customer-driven environment where uptime matters.

About You : The Skills & Expertise You Bring

Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

We're looking for a dedicated individual with :

In accordance with applicable law, we are providing the anticipated rate for this role : $29.20 - $43.73 hourly.

This role is eligible for a transportation allowance.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers' site https : / / www.usa.canon.com / about-us / life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https : / / www.usa.canon.com / about-us / life-at-canon.

#CUSA

Workstyle Description

Full-Time On Site - This position requires full-time presence at your assigned office(s) / worksite(s) / territory on your scheduled work days.

Posting Tags

#PM19 #LI-FL1

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