Housekeeping Supervisor

The Madison Concourse Hotel and Governors Club is seeking a Housekeeping Supervisor to join our Housekeeping team! This person assists the Director of Housekeeping to ensure clean orderly and attractive conditions of the hotel.

SUMMARY

The Housekeeping Supervisor ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times. They assume a very hands-on management of the day to day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to hotel standards. They assist trainers and inspectors with training and supervision of Housekeeping staff in support of the Assistant Housekeeping Manager and Director of Housekeeping.

Wage : $20 per hour

SCHEDULE : Typical hours are from 9am-5pm except Sunday 10am-6pm. Hours may vary depending on hotel occupancy weekends are required.

REQUIREMENTS :

• Previous experience within the hospitality industry preferably in Housekeeping.
• Ability to work on your feet walk climb stairs lift bend and stretch throughout the course of the entire scheduled shift.
• Flexibility to work early mornings weekends and holidays as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Provide leadership support and be readily accessible to staff.

Supervise the housekeeping employees to attract retain and motivate them while providing a safe work environment.

Assist the Director of Housekeeping and / or the Assistant Housekeeping with the interviewing scheduling training development empowerment coaching and counseling of staff.

Conduct training and coaching sessions on chemical usage departmental policies and the various components of the Hay Adams Standards of Excellence.

Respond to and follow through on guest requests concerns and problems.

Prepare staff work schedules based on present and anticipated occupancy levels and union guidelines.

Prepare payroll to include extra earnings.

Primarily responsible for the operation of the department in the absence of the Assistant Housekeeping Manager or the Director of Housekeeping.

Review current standards property and industry-wide and makes recommendations for review or change.

Assists in the inventory of supplies and equipment.

Assists in the investigation of new and improved cleaning instruments and methods.

QUALIFICATIONS :

Qualified applicants must be able to complete a pre-employment drug test background check and reference checks. The Madison Concourse Hotel is a drug free workplace.

Benefits

We hire the most highly qualified people available and provide a competitive benefits package which includes :

Full time positions also offer :

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal state or local laws.

Required Experience :

Manager

Key Skills

Computer Hardware,Computer Data Entry,Asset Management,Administration Support,ACCA,Content Management

Employment Type : Full-Time

Experience : years

Vacancy : 1