Talent.com
Pre-License Training
Pre-License TrainingTeleperformance USA • Vero Beach, FL, US
Pre-License Training

Pre-License Training

Teleperformance USA • Vero Beach, FL, US
7 hours ago
Job type
  • Full-time
Job description

Category : Customer Service / Support

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and   passionate people speaking more than   300 languages, our global scale and local   presence allow us to be a force of good   in supporting our communities, our   clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen .

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

This position will be based on-site at our Port Saint Lucie, Florida location.

Your Responsibilities

As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers
  • We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

    Qualifications :

  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and / or sales experience preferred.
  • College degree preferred but not required.
  • Key Competencies :

  • Process Excellence :  Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration :  Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication :  Outstanding communication, listening, and analytical skills.
  • Organizational Skills :  Strong organizational and problem-solving skills.
  • Emotional Intelligence :  Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness :  Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking :  Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented :  Proactive approach to problem-solving with a focus on creating a positive customer experience.
  • Be One of Our People

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    EOE / Disability / Vets

    Create a job alert for this search

    Training • Vero Beach, FL, US

    Related jobs
    Work From Home Product Tester – $25-$45 / hr – No Experience Needed

    Work From Home Product Tester – $25-$45 / hr – No Experience Needed

    OCPA • Fellsmere, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Group Fitness / HIIT Instructor

    Group Fitness / HIIT Instructor

    Crunch Fitness - CR Holdings • Melbourne, FL, US
    Full-time
    Here We GROW Again! .Be a part of one of the greatest growth stories ever told in the fitness industry.Group Fitness Instructor position offers a tremendous opportunity for growth & ...Show more
    Last updated: 30+ days ago • Promoted
    Spin / Cycle Instructor

    Spin / Cycle Instructor

    Crunch Fitness - CR Holdings • Melbourne, FL, US
    Full-time
    Spin / Cycle Instructor- Melbourne.Here We GROW Again! .Be a part of one of the greatest growth stories ever told in the fitness industry. With 85+ locations currently and 100+ locations pl...Show more
    Last updated: 30+ days ago • Promoted
    Pre-License Training

    Pre-License Training

    Teleperformance USA • Okeechobee, FL, US
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and...Show more
    Last updated: 24 days ago • Promoted
    In-Home Product Tester – No Fees, No Experience, $25-$45 / hr

    In-Home Product Tester – No Fees, No Experience, $25-$45 / hr

    OCPA • Roseland, Florida, us
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Director of Fitness Training

    Director of Fitness Training

    Workout Anytime - Carlisle • Okeechobee, FL, US
    Full-time +1
    Turn your passion for fitness into a rewarding career! Join our team and enjoy unlimited earning potential through sales commissions and bonuses while helping others achieve their health and wellne...Show more
    Last updated: 22 days ago • Promoted
    Managers in Training (Virtual / Work from home)

    Managers in Training (Virtual / Work from home)

    Global Elite • Port Saint Lucie, FL, US
    Remote
    Full-time
    Managers In Training (Virtual / Work From Home).With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team.We want everyone who...Show more
    Last updated: 15 days ago • Promoted
    Personal Training Manager in Training

    Personal Training Manager in Training

    Crunch Fitness - CR Holdings • Melbourne, FL, US
    Full-time
    Personal Training Manager in Training​- Sunrise Club.Here We GROW Again! .Personal Training Manager in Training.Be a part of one of the greatest growth stories ever told in the fi...Show more
    Last updated: 30+ days ago • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Roseland, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Product Tester (Work From Home) – Keep Free Products + Weekly Pay

    Product Tester (Work From Home) – Keep Free Products + Weekly Pay

    OCPA • Roseland, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Personal Trainer - Okeechobee, FL

    Personal Trainer - Okeechobee, FL

    Svetness Personal Training • Okeechobee, FL, US
    Full-time
    Are you a dedicated and motivated personal trainer looking to make a significant impact on individuals' lives? We are actively seeking exceptional trainers to join our team and deliver personal...Show more
    Last updated: 30+ days ago • Promoted
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPA • Roseland, Florida, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Asst Mgr, Mortgage Underwriting

    Asst Mgr, Mortgage Underwriting

    SCCU • Melbourne, FL, United States
    Full-time
    Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Full Time Assistant Manager, Mortgage Underwriting to join our ONESCCU team in our.SCCU has been in busine...Show more
    Last updated: 11 days ago • Promoted
    Water Aerobics Instructor - Port St. Lucie

    Water Aerobics Instructor - Port St. Lucie

    Klasik Fit • Port Saint Lucie, FL, US
    Full-time
    Klasik Fit is looking for energetic, bubbly and excited group fitness instructors to join our #fitfam.We are different from a big box gym and not your average personal trainers! At Klasik Fit we va...Show more
    Last updated: 19 hours ago • Promoted • New!
    Manager in Training

    Manager in Training

    Crunch Fitness • Stuart, FL, US
    Full-time
    Here We GROW Again! Are you a potential Manager in Training and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry.With 85+ locati...Show more
    Last updated: 30+ days ago • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border Protection • Fellsmere, Florida, United States
    Full-time
    Pilot CBP Air Interdiction AgentAir and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wit...Show more
    Last updated: 8 hours ago • Promoted • New!
    Marine Interdiction Agent

    Marine Interdiction Agent

    U.S. Customs and Border Protection • Okeechobee, Florida, United States
    Full-time
    Marine Interdiction AgentAir and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career...Show more
    Last updated: 8 hours ago • Promoted • New!
    Licensed Insurance Representative - Onsite

    Licensed Insurance Representative - Onsite

    Teleperformance USA • Okeechobee, FL, US
    Full-time
    This position will be based on-site at our Port Saint Lucie, Florida location.TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to ...Show more
    Last updated: 30+ days ago • Promoted