Bilingual Receptionist

Bilingual (Spanish) Receptionist

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Then the Bilingual (Spanish) Receptionist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

As Receptionist, you will provide clerical and administrative support to the staff and customers. You will also answer telephones, greet and assist customers, enter data and perform other general office duties.

Responsibilities

Sign in customers on electronic sign in sheet and assess reason for customer visit, and provide resources and next steps, including directing to the appropriate team member or area

Perform data entry of customer information into a database and all other data entry as required

Oversee office and customer flow by developing plans for on-site events, answering telephones, maintaining office calendar in Microsoft Outlook, managing Center email account, disbursing mail, typing meeting notes, ordering office supplies, etc.

Maintain knowledge of employment opportunities and training programs available to make accurate assessments and next steps

Utilize electronic sign in sheets and organize customer traffic flow

Print Center Recruitment Calendar and Workshop Calendar

Understand and be trained in career development services, and facilitate career development activities as needed: hosting and coordinating virtual events, workshops, and orientation

Conduct customer outreach for follow-up, invite to appointments and confirming employment status

Schedule customers for workshops as needed

Manage inventory for technology and PPE related items, refill copy machines, toner, and printer paper

Maintain working knowledge of all staff and office-related functions and processes

Perform other opportunities as available

Qualifications

Bilingual Spanish required

Associate's Degree required

Ability to converse with a wide range of professionals and demonstrate a positive professional attitude to provide exceptional customer service

Experienced in answering telephones in a courteous, efficient, and professional manner

Excellent interpersonal skills

Strong ability to multi-task and manage multiple deadlines

Knowledge of various types of office equipment and Microsoft Office applications

Experience in high volume data entry, with accuracy

Willingness to learn, and take initiative

Previous office experience required

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!