Desktop Support Technician

Title : Deskside Support Role / Tech 2 role.

Location : 4 Wright Street, New Bedfor MA 02740

Conversion Rate : $26-$28

Deskside Support Role / Tech 2 role. Location - 4 Wright Street, New Bedford, MA 02740 2nd location about 1 mile away to be covered as well Conversion Rate $28 M-F 8 am-5 PM EST.

Candidates should have 3-6 years' experience supporting PC Hardware and software.

Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users. PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus.

Experience supporting mobile data plans, mobile networks, and devices is a plus.

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.

Documents, maintains, upgrades, or replaces hardware and software systems.

Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve.

Represents in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information.

Top 2 Skills Deskside Support, and Customer Service, Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification

• Kindly share resume with answers;

Q1 : How many years of Enterprise Desktop Support Tech / Tier II exp you have

Q2 : Are you Comptia A+ cert or eq Cert

Q3 : For submission; kindly share your MM / DD of Birth (not the year)