Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Weekend Off

401(k)

401(k) matching

Competitive salary

Paid time off

Profit sharing

Training & development

ROLE DESCRIPTION :

As a Customer Relations Representative - State Farm Agent Team Member with Nick Sage - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS :

• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain within 120 days)
• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• State Farm experience preferred.
BENEFITS :
• Salary
• Paid time off (vacation and personal / sick days)
• Holidays off with pay
• Weekends off
• 401(k) w / matching

Profit Sharing

• Health Benefits
• High Quality company funded leads
• Valuable experience
• Training Program designed to help you succeed
• Personal Develop Program designed to help you grow and improve your financial acumen

Career Development & Growth