Contract and Claims Manager

Position Title : Contract and Claims Manager

About the Positions

We are seeking Contract and Claims Managers to support large, heavy-civil infrastructure programs including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. You'll safeguard the owners commercial interests, steer change order negotiations, and resolve claims in ways that keep budgets protected and project momentum intact.

This posting is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need. This posting targets Los Angeles, CA.

Responsibilities

• Develop and implement contract and / or commercial-management strategies across DBB, DB, CM / GC, and P3 delivery models.
• Lead and / or support the end-to-end change-management and claims process from entitlement review through negotiation, settlement, or formal dispute resolution.
• Draft, review, and negotiate contract amendments, change orders, and service agreements in alignment with FAR, FIDIC, or state statutory frameworks.
• Coordinate with project controls, schedulers, estimators, and legal counsel to quantify cost-and-time impacts and maintain an auditable change and claims log.
• Prepare risk exposure analyses and executive briefings that connect commercial issues to contingency, schedule float, and program KPIs.
• Represent the owner in mediation, arbitration, or litigation; manage outside counsel and expert consultants as required.
• Coach project teams on contract-compliance and claims-avoidance best practices, embedding lessons learned into future procurement documents.
• May establish change order and claims management procedures, ensuring consistency across multiple contracts and delivery partners.

Attributes

Minimum Qualifications

Preferred Qualifications

500M), complex, heavy-civil infrastructure projects that include highways, roads, bridges, transit (including rail and bus), and / or airport projects.

Compensation Details

The salary range listed for this role is $150k-$190k / year ($72-$91 / hour). The final salary offered will be based on multiple factors and thoughtfully aligned with each candidate's level of experience, breadth of skills, total education achieved, certifications / licenses that have been obtained, etc.

Benefits

Legal statements

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and / or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.

Equal Opportunity Employer, including disability / protected veterans

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